Network Operations Specialist

3 semanas atrás


São Paulo, São Paulo, Brasil Sui Tempo inteiro

About Us

Latitude.sh is a global computing platform that enables businesses to deploy single-tenant Bare Metal instances worldwide since 2019.

We are a team of passionate professionals about hardware, software, and network infrastructure aiming to build the fastest, easiest-to-use, developer-centric Cloud infrastructure. If you share this passion, we invite you to be part of our growing team of talented individuals making a real impact from day one.

The Network Team at Latitude.sh guarantees stable connections to our customers by operating and resolving issues on our inner solid, complex, and up-to-date network infrastructure. Our team performs with logical data networks and security, including routers, switches, firewalls, and expansion projects, acting to solve problems at the structure level.

We are seeking a qualified professional interested in working on the second shift (1:00pm to 10:00pm) to join us in the Network Team.

Key Responsibilities:

  • Perform management and maintenance of logical data and security networks, including edge routers, core switches, and firewall, beyond planning expansion and acting in atypical cases in the structure;
  • Provide L2/L3 support related to network issues to our customers, keeping tickets updated in prompt time and within deadlines;
  • Resolve incidents of medium and high complexity by making changes/improvements on the overall network or checking directly with transit suppliers;
  • Build solutions based on root cause analysis to prevent past incidents;
  • Documentation of network structure, technical procedures, and tickets;
  • Administration of network monitoring tools, being responsible for creating graphs and thresholds to enhance monitoring performance.

Skill Requirements:

  • Advanced English communication skills (B2 level or above);
  • Bachelor's degree in Technology areas or related degree;
  • Knowledge of network protocols: MAC, Spanning-tree, Trunk, VLAN, IP, ARP, DHCP, ACLs, Subnets, BGP, OSPF, TCP, UDP, SNMP, NTP, SSH, Ping, Trace;
  • Ability to solve problems with empathy, ownership, and a hands-on approach;
  • Ability to prioritize and a strong sense of urgency;
  • Ability to communicate and persuade those around you using leadership skills;
  • Be open to learning something new every day;
  • Cisco CCNA certification.

What We Offer:

  • Competitive Compensation: R$10,500 monthly
  • Annual Bonus based on company and team performance;
  • Meal voucher (Flash): R$805,22/monthly;
  • Gympass;
  • Work Anniversary bonus;
  • Transportation or fuel voucher (without discounts);
  • Health Plan (Amil);
  • Dental Plan (Amil);
  • Subsidies for education, certification and English courses;
  • Hybrid work model: 1x home office / 4x at Vila Mariana - São Paulo - SP;
  • Partnership with SESC extended to dependents.


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