
Senior Content Strategist
Há 13 horas
Social Media Senior Strategist
Role OverviewAs a seasoned professional, you will lead the development of content strategies and planning across social media platforms. Your expertise in guiding cross-functional teams to create materials and tools for content strategy while managing crises that impact Social is essential.
Key Responsibilities- Develop and implement a strategic social media plan
- Manage key performance indicators (KPIs) such as health, engagement, and reach to generate insights for the business
- Reputation management and crisis prevention/handling in social media, acting on governance, report production, impact analysis, and risk matrix
- Manage social listening tools and produce reports with perception and brand image analysis, health/tonality
- Monitor and analyze competition in the social media environment
- Disseminate insights, dashboards, and analyzes to contribute to the business as a whole, interacting with other areas and the marketing team
- Support the execution of the plan and achievement of OKRs defined for the area
- Manage stakeholder expectations, define prioritization, communications, and posting opportunities according to planning
- Audience management and engagement in proprietary channels - creation of guidelines, alignments, and weekly follow-up meetings with the Social CX area, weekly reports, and action plans
- Identify content opportunities and promote actions based on relevant insights
- Monitor, analyze, and report channel performance. If they are not performing well, suggest changes in the strategy
- Ensure native content suitability for social platforms, optimize efficiency, and final results of campaigns
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