Implementation Specialist, Lodging

Há 6 dias


Rio de Janeiro, Rio de Janeiro, Brasil Hopper Tempo inteiro
About the Job

The Hotel Onboarding Specialist role is the primary point of contact and connectivity champion during the onboarding process of new hotel contracts for Hopper. This individual is responsible for effectively communicating directly with new hotel partners to gain the necessary information to map their properties and subsequently activate them, ensuring the quality of the property's presence on the Hopper platform.

Key Responsibilities
  • Support and onboard hotel partners through various connectivity systems and solutions.
  • Track onboarding status and hotel interactions within Salesforce.
  • Collaborate with the Business Development, Market Management, and Revenue Optimization teams on a daily basis for successful onboarding, as well as with other members of the Hotel Onboarding team.
  • Deliver quantitative results based on onboarding quality and speed.
  • Take a proactive approach to problem-solving when experiencing delays or 'hiccups' in the onboarding process.
  • Work closely with product management on ad-hoc projects and tasks.
Requirements
  • Located in Brazil (GMT-3 Time Zone).
  • The ability to fluently speak both English and Portuguese.
  • Strong organizational skills with a tendency to prioritize tasks based on their importance to the company's bottom line.
  • A self-starter with a 'can-do' attitude and enthusiasm to own their onboarding portfolio.
  • A proven ability to effectively communicate across a large portfolio of hotel partners, with the natural ability to build rapport with internal and external stakeholders.
  • Solid understanding of Hopper's onboarding processes and their impact on the property's performance on the Hopper platform.
  • A natural curiosity and ability to ask questions or provide answers in team/group settings.
  • A preference for taking action; a 'why do later what I can do now' mindset.
  • The ability to work with minimal guidance, be proactive, handle ambiguity, and thrive in a dynamic environment where processes are continuously improving and pushing limits is everyday business.
Nice to Have (Strongly Preferred)
  • Fluent in Spanish as well.
  • Experience with Salesforce or similar CRMs.
  • A background with online travel agencies, CRS providers, and/or experience in the hotel industry.
  • Knowledge of SQL, Data Studio, Amplitude, or similar data visualization tools.
  • Experience reviewing XML logs and/or other formats of data output.
Perks and Benefits
  • Well-funded and proven startup with large ambitions and competitive salary.
  • Quarterly paid performance bonus.
  • Unlimited PTO.
  • Carrot Cash travel stipend.
  • Please ask us about our very generous parental leave, much above industry standards.
  • Flexdesk All Access Pass & Work-from-home stipend.
  • Entrepreneurial culture where pushing limits and taking risks is everyday business.
  • Open communication with management and company leadership.
  • Small, dynamic teams = massive impact.


  • Rio de Janeiro, Rio de Janeiro, Brasil Hopper Tempo inteiro

    About the RoleThe Implementation Specialist (IS) is the primary point of contact and connectivity champion during the onboarding process of new hotel contracts for Hopper. This role requires a highly organized, knowledgeable individual who can effectively communicate directly with new hotel partners to gain the necessary information to map their properties...


  • Rio de Janeiro, Rio de Janeiro, Brasil Latamcent Tempo inteiro

    About LatamcentLatamcent is a leading firm at the forefront of the evolving landscape of outbound sales development. We are dedicated to helping companies maximize their revenue potential with cutting-edge strategies and a proven system that drives new revenue.About the RoleWe are seeking a CRM Implementation Specialist to spearhead the implementation...


  • Rio de Janeiro, Rio de Janeiro, Brasil CARTA Tempo inteiro

    Join Our Team at Carta Carta is a leading platform designed to empower individuals in managing equity, fostering entrepreneurship, and investing in the future of innovative companies. Our vision is to democratize equity ownership, making it accessible to a broader audience across the globe. Trusted by over 40,000 organizations and more than two million...


  • Rio de Janeiro, Rio de Janeiro, Brasil Technipfmc Tempo inteiro

    Senior HSE Specialist Job DescriptionAbout the Role:We are seeking a highly experienced Senior HSE Specialist to lead the implementation of our global HSE management system and compliance-related processes and programs. As a key member of our team, you will partner with our GBU/REMS HSE teams to drive the adoption of best practices and ensure compliance with...


  • Rio de Janeiro, Rio de Janeiro, Brasil Technipfmc Tempo inteiro

    Senior HSE Specialist Job DescriptionAbout the Role:We are seeking a highly experienced Senior HSE Specialist to lead the implementation of our Global HSE Management System and compliance-related processes and programs in the region. As a key member of our team, you will partner with our GBU/REMS HSE teams to ensure compliance with TechnipFMC and clients'...


  • Rio de Janeiro, Rio de Janeiro, Brasil CARTA Tempo inteiro

    Join Our Team at Carta Carta is a leading platform dedicated to empowering individuals and organizations in managing equity, fostering business growth, and investing in future enterprises. Our vision is to democratize equity ownership, making it accessible to a broader audience across various regions. Trusted by over 40,000 businesses and more than two...


  • Rio de Janeiro, Rio de Janeiro, Brasil SBM Offshore Tempo inteiro

    About the RoleWe are seeking a highly skilled Talent Development Specialist to join our team at SBM Offshore. As a key member of our HR department, you will play a critical role in implementing talent and development processes, policies, and systems that align with our company's needs and industry standards.Key ResponsibilitiesContribute to the development...

  • HSE Specialist

    1 dia atrás


    Rio de Janeiro, Rio de Janeiro, Brasil Technipfmc Tempo inteiro

    Job Summary:We are seeking a highly skilled HSE Specialist to join our team at TechnipFMC. As an HSE Specialist, you will play a critical role in ensuring the health, safety, and environmental well-being of our employees, contractors, and the communities we operate in.Key Responsibilities:Conduct regular site visits to project bases, suppliers, and vessels...


  • Rio de Janeiro, Rio de Janeiro, Brasil Ep2C Energy Tempo inteiro

    Job Summary:The Junior Process Safety Specialist will work on the development and implementation of loss prevention and risk management strategies. This position is allocated at our office and reports to the HSE team.Key Responsibilities:Collaborate in the creation and implementation of process safety information for all units, including PHA/HAZID and...


  • Rio de Janeiro, Rio de Janeiro, Brasil Sbm Offshore Tempo inteiro

    Job SummaryWe are seeking a highly skilled Operations Specialist to join our team at SBM Offshore. As an Operations Specialist, you will play a critical role in ensuring the safe and continuous operation of our offshore facilities.Key ResponsibilitiesProvide global and transversal support to the operating facility, ensuring safe and continuous running of...


  • Rio de Janeiro, Rio de Janeiro, Brasil Smart Age Solutions Tempo inteiro

    At Smart Age Solutions, we're a leading digital marketing agency based in New York and with a branch in Rio de Janeiro. We're seeking a talented professional to join our team as a Digital Marketing Specialist.Our team of industry experts helps businesses thrive in an increasingly digital landscape by leveraging cutting-edge practices and platforms that...


  • Rio de Janeiro, Rio de Janeiro, Brasil Hemmersbach Gmbh & Co. Kg Tempo inteiro

    Job Summary:Hemmersbach Gmbh & Co. Kg is seeking an experienced Onsite Technical Specialist to provide technical support to our clients at their location. As an Onsite Technical Specialist, you will troubleshoot and resolve hardware and software issues, configure and maintain IT infrastructure, and provide exceptional customer service.Key...


  • Rio de Janeiro, Rio de Janeiro, Brasil Hyatt Hotels Corporation Tempo inteiro

    About Hyatt Hotels CorporationHyatt Hotels Corporation is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. Our team of dedicated professionals is committed to providing authentic hospitality and meaningful experiences to each and every guest.Our CultureWe believe in creating a warm, respectful, and...


  • Rio de Janeiro, Rio de Janeiro, Brasil U Trust Insurance Agency LLC Tempo inteiro

    About U Trust Insurance Agency LLC:Founded with a commitment to excellence, U Trust Insurance Agency LLC specializes in trucking insurance and operates across 28 US states. We provide tailored solutions that meet the unique needs of our clients. As a forward-thinking organization, we pride ourselves on our dynamic approach to customer service and sales,...


  • Rio de Janeiro, Rio de Janeiro, Brasil Apolis Tempo inteiro

    Job Summary:Apolis is seeking a highly skilled Oracle Finance Functional Specialist to join our team. As a key member of our finance team, you will be responsible for planning and organizing tasks, reporting progress, and leading user sessions for requirement and testing.Key Responsibilities:Define scope, plan, and schedule projects to ensure timely...


  • Rio de Janeiro, Rio de Janeiro, Brasil Airswift Tempo inteiro

    Airswift is seeking a Senior Consultant Analyst/Specialist to work on an outsourced contract with a major Oil and Gas Operator.Key Responsibilities:Lead the development of local supply chain applications, guiding value creation and sprint prioritization.Implement the request to pay review project, reviewing processes, performing stakeholder management, and...


  • Rio de Janeiro, Rio de Janeiro, Brasil Technipfmc Tempo inteiro

    Job SummaryWe are seeking a highly skilled Business Systems Specialist to join our team at TechnipFMC. As a key member of our organization, you will be responsible for utilizing your expertise in handling manufacturing scenarios to enhance our SAP QM capabilities.Key ResponsibilitiesUtilize your expertise in handling manufacturing scenarios like MTO, MTS,...


  • Rio de Janeiro, Rio de Janeiro, Brasil EP2C ENERGY Tempo inteiro

    Job SummaryEP2C ENERGY is seeking a highly skilled Junior Process Safety Engineer to join our team in Rio de Janeiro. As a key member of our HSE team, you will be responsible for collaborating in the creation and implementation of Process Safety Management (PSM) information for all offshore units.Key Responsibilities:Collaborate in the development and...


  • Rio de Janeiro, Rio de Janeiro, Brasil Tata Consultancy Services Tempo inteiro

    Business Transformation Specialist | Implementation Manager**About the Role:**Tata Consultancy Services (TCS) is a global leader in IT services, consulting & business solutions with a large network of innovation & delivery centers. Our mission is to help customers achieve their business objectives by providing innovative, best-in-class consulting and to make...


  • Rio de Janeiro, Rio de Janeiro, Brasil Bw Energy Tempo inteiro

    BW Energy is seeking a highly motivated and detail-oriented IT Support Specialist to join our team in Brazil. As a key member of our IT department, you will have the opportunity to gain hands-on experience in a dynamic and technology-driven environment within the oil and gas industry.**Key Responsibilities:**• Provide technical support to end-users,...