Senior Customer Success Account Executive
Há 14 horas
We are seeking a skilled and experienced Senior Account Manager to join our team. The ideal candidate will have a strong background in customer success, solution delivery, practice management, and customer-facing consulting.
Key Responsibilities:- Partner with customers to understand their business priorities and goals and develop strategic plans to achieve them.
- Lead the delivery of Microsoft solutions and take ownership of team orchestration and coordination to accelerate production level consumption and customer adoption across all three clouds.
- Engage conversations with customers to demonstrate alignment between customer objectives and the current Microsoft portfolio of work in the customer account.
- Develop technical competency across a breadth of Solution areas which supports customer advice, connecting their business goals to Microsoft solutions.
- Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience.
- OR Master's Degree in Business, Sociology, Psychology, Computer Science or related field AND 3+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience.
- OR equivalent experience.
- Fluency in Brazilian Portuguese and English.
- This is a senior-level position requiring significant expertise and leadership skills.
- The ideal candidate will be able to drive growth and deliver results in a fast-paced environment.
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