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Chargeback Data Analyst

2 meses atrás


Salvador, Bahia, Brasil The BIG Jobsite Tempo inteiro

The BIG Jobsite is seeking a skilled Chargeback Data Analyst to join our team in the fight against Friendly Fraud and Chargeback Management. As a remote contract role, this position involves day-to-day tasks such as data analytics, statistics, communication, and data modeling.

The Chargeback Data Analyst will be responsible for analyzing and interpreting data to identify trends and patterns related to chargebacks. This role requires a strong analytical mindset, proficiency in data analytics and statistics, and the ability to visualize data and build reports using platforms such as Tableau or QuickSight.

Key Responsibilities:

  • Analyze and interpret data to identify trends and patterns related to chargebacks
  • Develop and maintain data models to support business decisions
  • Communicate findings and insights to stakeholders through reports and presentations
  • Collaborate with cross-functional teams to identify areas for improvement
  • Stay up-to-date with industry trends and best practices in chargeback management

Requirements:

  • Strong analytical skills and proficiency in data analytics and statistics
  • Ability to visualize data and build reports using platforms such as Tableau or QuickSight
  • Data modeling expertise and experience with data mining tools
  • Previous experience in e-commerce fraud prevention, investigation, or retail fraud prevention
  • Strong understanding of technical and financial aspects of VISA and Mastercard tools and alert process
  • Excellent communication and presentation skills
  • Ability to work independently and remotely
  • Self-starter with a strong work ethic and ability to meet deadlines

Preferred Qualifications:

  • SQL expertise
  • Experience with customer-facing roles