Program Manager
4 semanas atrás
Amazon is seeking an experienced Field Operations Program Manager to partner with the Global Commercial Sales Solutions Architecture (SA) leadership teams to define, land, and execute against strategic priorities. This role will create and implement success metrics for the organization, drive predictability in operations, planning, goals setting, strategic initiatives, and reporting and success measuring of key internal initiatives.
Key Responsibilities:- Determine the definition of goals, drive programs, and tooling across the Solution Architect team to meet the rapid growth of the business and achieve attainment of strategic objectives.
- Track and report all key performance indicators, goals, efficiency, and trend analyses.
- Analyze data and trends to make informed recommendations to managers and drive change.
- Develop management dashboards and reports.
- Prepare ad hoc analysis and participate on projects as needed.
- Define requirements for SA-specific tooling to support processes and optimize their day-to-day work.
- Collaborate with other operations managers to identify and implement best practices.
- Ensure consistent and efficient execution of all functions by working closely with internal business partners and stakeholders to drive adoption and implementation of global standards, processes, and programs.
- 10+ years of Microsoft Excel experience.
- Bachelor's degree or equivalent.
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience defining, refining, and implementing sales processes, procedures, and policies or equivalent.
- Experience using Salesforce (or other CRM tool) or BI tools.
- Experience presenting to senior leadership.
At Amazon, we are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
We are a company that values work-life balance and offers a flexible schedule to help you have a more productive and well-balanced life—both in and outside of work.
We are seeking a highly analytical and communicative individual who can work with business leaders to develop and define key business questions, collect information, and design analysis models that answer these questions. The ideal candidate will demonstrate critical analytical thinking and the willingness to dive deep.
The successful candidate will have a strong business strategy background, organizational planning experience, broad technical skills, strong financial acumen, and a passion for analytics and data. They will leverage past experiences to assist our technical teams in creating efficiency, assessing performance, and optimizing the organizational design for serving the customer.
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