
Operational Excellence Specialist
Há 4 dias
Job Summary
Operational Excellence Specialist RoleThis role forms part of a dynamic team responsible for handling day-to-day, reporting, and analytical tasks that support customer work hours.
The ideal candidate will be able to efficiently record transactions for R2P, R2R, and O2C integrated customer entities in SAP.
Responsibilities:
- Process transactions accurately and efficiently.
- Quickly resolve issues related to transaction processing.
- Troubleshoot master data, invoices, and collaborate with business stakeholders to resolve queries.
- Liaise with teams to develop strategies for service excellence and process improvement.
Key Performance Indicators (KPIs) include the ability to build relationships with various departments, research skills to correct escalated issues, and demonstrate courage in problem-solving.
Requirements for Success
Essential Skills:- Balanced analytical and technical competencies.
- Ability to learn balance sheet reconciliation, external and internal audits, and month-end closure procedures.
- Excellent research and problem-solving skills.
- Good communication and interpersonal skills.
This is a dynamic role requiring collaboration, adaptability, and technical competencies to drive service excellence and process improvements.
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