Retail Visualisation Specialist

Visual Merchandising Lead

The Visual Merchandising Lead will be responsible for managing the tenant design briefing, concept and detail design approval stages, and site support in line with AMBU Retail Design Criteria.

• Continually support the evolution of Retail Design criteria to ensure retail environments are market relevant, customer focused, and in line with Asset positioning.
• Brief MAF's Retail Partners on Retail Design criteria and processes, provide continued support throughout the concept & detail design approval stages, follow the fit-out phase, whilst adhering to strict Retail Design milestones, ensuring no loss of rent (or impact on income stream) for scheduled openings.
• Provide retail partners with viable, practical, cost-effective, and creative solutions to support or improve trade performance if their proposals don't meet MAF standards. Ensuring a high impact outcome, commercially, operationally, and experientially benefiting all parties, putting the end customer at the centre of the experience.
• Attend and participate in weekly forums with peers (or other key stakeholders within AMBU / AMDBU) to share and provide feedback on design concepts, support colleagues, learn, coordinate joint approvals, and help each-other in achieving stand-out concepts for MAF malls.
• Carry out Green Star assessments for relevant projects in accordance with established guidelines and assessment criteria.
• Minimise the design review cycle by adopting a clear, constructive, detailed, consistent, fair feedback system.
• Monitor, track, and accurately record project progress via an online system (CRM), and attend weekly progress update meetings ensuring stakeholders are continually informed.
• Build and maintain strong relationships with Retail Partners, their Project Managers, Design team, Contractors, Builders and/or Shop Fitters, Mall Management team, Mall Operations team, Mall Leasing team, Key Accounts team, Lease Contract Management team, Marketing team, STR team, Mall Security, PMBU counterparts, AMDBU counterparts. Local Authorities, Suppliers, Manufacturers RDD portfolios and RDD COE divisions.
• Maintain continuous contact with the Asset's Leasing and other commercial teams to fully understand the agreed deal, (line shops/ kiosks/ marketing activations) and to allow timely coordination on T&Cs, TVRs, tracking related critical activities, ensuring the unit is ready for hand-over to the retail partner on the agreed deadline.
• Ensure compliance with Majid Al Futtaim's Code of Conduct, Departmental policies and Human Capital Policies and Procedures at all times.
• Be the advocate and ambassador of aligning and cascading the Majid Al Futtaim Properties values across the Business Unit and ensure that it is adhered to and exhibit the same all the time.
• Lead by example - thrive to create an honest and open work environment where individuals collaborate/support each other as a team and are passionate to achieve a common business objective.

• Retail, F&B, L&E literate
• Creative problem solving and innovative thinker
• Strong Sketching skills
• Technical design knowledge (design development and manufacture detailing)
• Basic understanding of structural design
• Language: English, business and technical fluency essential; Arabic - highly desirable

As a Visual Merchandising Lead, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional retail experiences.

This role offers a challenging and dynamic work environment where you can grow your career and develop new skills.