Linux Technical Support Specialist
Há 18 horas
This is an exciting opportunity to build a career with us and support the technical needs of customers leveraging Ubuntu and open source products.
We regularly solve interesting, technical problems. From triaging complex cloud environments, desktop and server issues, Linux kernel crashes we've never seen before to OS configuration issues and root cause analysis, we provide an expert level of support and satisfaction to our peer groups and customers.
You will be accountable for delivering an outstanding technical support experience on the full technical stack at our organization, across cloud, desktop and IoT. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers.
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