
Global Training Lead
Há 2 dias
Leadership Opportunity in Global Service Training
We are seeking an experienced Global Project Manager to spearhead our service training strategy and drive exceptional customer experience.
- Your Key Responsibilities:
- Develop and implement a global training strategy that delivers outstanding service excellence and enhances customer satisfaction.
- Create impactful training programs for our worldwide Field Service teams, including on-site, virtual, and e-learning sessions.
- Design engaging training materials, such as learning paths, manuals, presentations, and digital modules.
- Collaborate with internal and external stakeholders to assess training needs and develop tailored learning plans.
- Evaluate training effectiveness and continuously improve based on feedback and performance data.
- Your Profile:
- Degree in business, engineering, or a related field – or equivalent professional experience.
- A minimum of 5 years of experience in corporate training, people development, or project management.
- Industry experience in the paper sector is required.
- Fluent in English; additional languages (e.g., German, Spanish, Portuguese) are a plus.
- Strong communication, planning, and organizational skills.
- A strategic thinker with a passion for people development and cross-cultural collaboration.
About This Role:
- A key position in shaping the global training landscape of a leading technology company.
- A dynamic, international team environment with room for creativity and growth.
- Competitive compensation, flexible work models, and long-term development opportunities.
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