Housekeeping Attendant

Há 5 dias


São Paulo, São Paulo, Brasil W Hotels Tempo inteiro
Houseman Job Description

We are seeking a detail-oriented and customer-focused Houseman to join our team at W Hotels. As a Houseman, you will play a vital role in ensuring the cleanliness and organization of our hotel, providing exceptional service to our guests, and maintaining a safe and healthy environment.

Responsibilities:

  • Respond promptly to guest requests and maintain a high level of customer satisfaction.
  • Identify and report any maintenance issues or safety hazards in public areas or guest rooms.
  • Deliver guest requests and set up furniture items in guest rooms as requested.
  • Remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash.
  • Clean and maintain cleaning equipment, and store it properly.
  • Follow all company and safety policies and procedures, and report any accidents or injuries.
  • Ensure uniform and personal appearance are clean and professional, and maintain confidentiality of proprietary information.
  • Welcome and acknowledge all guests according to company standards, and anticipate and address their service needs.
  • Support team members to reach common goals, and ensure adherence to quality expectations and standards.

Requirements:

  • Ability to move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance, and in excess of 55 pounds with assistance.
  • Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Ability to visually inspect tools, equipment, or machines to identify defects.
  • Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Ability to move through narrow, confined, or elevated spaces, and move up and down a ladder.
  • Ability to stand, sit, kneel, or walk for an extended period across an entire work shift.

Preferred Qualifications:

  • No high school diploma or G.E.D. equivalent required.
  • No related work experience required.
  • No supervisory experience required.
  • No license or certification required.

Equal Opportunity Employer:

Marriott International is an equal opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive, people-first culture. We believe in non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.


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