Latin America IT Solution Specialist
1 semana atrás
Alstom is seeking a highly skilled IT Solution Specialist to join our team in Latin America. As a key member of our IT team, you will be responsible for leading the maintenance activities in coordination with external suppliers, ensuring availability and performance for applications in production at optimized costs, according to the business needs and business solution Strategy.
Key Responsibilities:- Execute and lead the maintenance activities in coordination with external suppliers.
- Ensure availability and performance for applications in production at optimized costs, according to the business needs and business solution Strategy.
- Background and experience in solutions tax projects, preferably for Brazilian legislation.
- ITIL processes proficiency, PMO framework knowledge, COBIT would be a plus.
- Promote Alstom Core Model by leading evolution and ensuring its consistency.
- Respects the end to end SLA. Executes the level 2 and level 3 support.
- Delivers expertise in problem management and crisis management as required.
- Creates and maintains application documentation in accordance with standards & portfolio update.
- Collect and manage applications demands from business and translates functional requirements.
- Business support roll-out ensuring that core model is applied.
- Delivers enhancements in line with business requirements and business solutions and optimize licenses consumption as required.
- Participates to design, to optimize and rationalize the local applications portfolio: number of applications and total cost of ownership.
- Insure alignment with Central métiers for business processes and Application solutions.
- Shares with global projects teams his/her knowledge of local applications and business needs and execute local project tasks.
- Stays up to date on current technical trends in the related domain or supported solutions.
- Graduated from IT or technology university or related areas, needs to have a minimum of 3 years of experience in similar IT.
- The candidate has a good level of knowledge of several business domains.
- Good understanding of project management methodologies.
- The candidate demonstrates good communication and change management skills.
- Fluent in Portuguese and advanced in English are mandatory, Spanish is a plus.
- Result-oriented and eager to work with sufficient autonomy in an international environment.
- Good team player, good communication and interpersonal skills.
- Quick learner, open-minded, confident, motivated and autonomous.
- Strong problem-solving and analytical skill.
- Shows intellectual curiosity and creativity.
Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow's mobility. That's why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations.
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.
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Latin America IT Solution Specialist
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