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Client Outreach Professional
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This role plays a pivotal part in fostering long-term customer relationships by reconnecting with former clients and encouraging them to resume our services.
The ideal candidate will possess strong communication and interpersonal skills, be persuasive and empathetic, and have experience utilizing CRM tools and analyzing customer data to drive informed decision-making.
- Proactively initiate contact with former clients through various channels to re-engage them with our educational offerings.
- Identify client needs and tailor solutions that align with their learning objectives, leveraging our diverse range of programs.
- Collaborate with internal teams to ensure a seamless reactivation experience, promoting a cohesive approach to customer service.
We are committed to creating an inclusive environment and are proud to be an equal-opportunity employer.
