Logistics Shift Manager

Há 6 dias

Curitiba, Paraná, Brasil beBeeAmbiguity Tempo inteiro R$900.000 - R$1.200.000

Our logistics teams are constantly changing the way we interact with customers worldwide. They solve major logistical challenges not only for Amazon but also for the entire industry. To support our global delivery, Amazon's transportation teams work tirelessly to ensure that packages reach their destinations on time.

We're looking for a Shift Manager to join our team in Brazil. This role will be based in one of our delivery stations and involves overseeing night shift operations. As a Shift Manager, you'll provide leadership to Team Leads, Operators, and Delivery Service Providers, manage external agency relationships, and monitor performance.

This is a dynamic environment where no idea is a bad idea, and the best ideas are those that should be tested and tried. You'll need to thrive and deliver results in an ambiguous, fast-paced, and ever-changing setting. If you have a quality-focused, customer-obsessed background with experience working in fast-paced, dynamic environments, we'd love to hear from you.

Key Responsibilities:
  • Manage the night shift operation in a Delivery Station, providing leadership to Team Leads, Operators, and Delivery Service Providers
  • Manage external agency relationships and performance
  • Work collaboratively in a highly collaborative environment

As a Shift Manager, you'll wear many hats and be responsible for various tasks, including managing labor allocation, leading meetings, assigning job duties, and communicating with internal and external suppliers. You'll also focus on improving customer service by analyzing data, identifying areas for improvement, and implementing solutions.

Required Skills and Qualifications:
  • Bachelor's Degree in Engineering, Operations, or related field
  • Ability to influence others without having positional authority
  • Ability to handle changing priorities and use good judgment in stressful situations
  • Experience working in start-up/dynamic environments with ambiguity
  • Advanced writing and reading skills in English
Benefits:

Amazon offers a competitive salary and benefits package, as well as opportunities for professional growth and development. We're an equal opportunity employer and value diversity in our workforce.

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