Global Operations Director

Há 23 horas

Brasil beBeeRegional Tempo inteiro US$70.000 - US$120.000
Regional Leadership Opportunity

We are seeking an experienced and results-driven leader to oversee our LATAM operations.

This role requires strategic planning, resource management, workforce development, and stakeholder engagement. The ideal candidate will have a proven track record in driving operational excellence, improving retention, and building trusted relationships with clients and stakeholders.

The selected candidate will lead daily operations, ensure efficiency, and compliance with corporate policies. They will also collaborate with cross-functional teams, monitor performance metrics, and provide updates to regional/global leadership.

In this role, you will have the autonomy to make high-impact decisions, build a high-performing team, and drive strategic growth.

Key Responsibilities:

  • Operational Management:
  •    Oversee local resources to ensure productivity and quality
  •    Track and manage hiring pipeline for timely recruitment and smooth onboarding
  •    Monitor attrition rates and implement proactive retention strategies
  •    Drive employee satisfaction through engagement programs, career development, and feedback channels
  • Stakeholder Engagement:
  •    Build and maintain strong relationships with key stakeholders and customers working with our resources
  •    Act as primary liaison for client needs and service excellence
  •    Represent the organization at local and regional events, forums, and customer meetings
  • Strategic Growth:
  •    Lead market-specific strategies aligned with global objectives
  •    Support budget planning, resource allocation, and cost optimization
  •    Provide market intelligence to guide strategic decisions

Required Skills & Qualifications:

  • ​
  • 8-12 years of experience in senior leadership or country management
  • Proven success in team leadership, workforce planning, and retention improvement
  • Strong track record in building trusted client and partner relationships
  • Ability to turn business objectives into actionable operational plans
  • Familiarity with CRM systems, business management tools, and performance reporting platforms
  • Fluency in English (written and spoken); Spanish proficiency is an advantage

Benefits:

  • Strategic leadership role with direct impact on LATAM operations
  • Competitive remuneration
  • Full-time employment
  • Remote work conditions
  • Multicultural and diverse environment

Others:

  • Fast-paced, global environment where your ideas are implemented
  • Collaborative, agile, and people-first culture

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