Senior Cloud Solutions Specialist
Há 6 horas
We are seeking an experienced Cloud Solutions Architect to join our team. As a key member of our organization, you will be responsible for designing and architecting cloud contact center solutions using Local Measure's Engage platform integrated with Amazon Connect.
The Opportunity:- Design comprehensive contact center architectures leveraging Amazon Connect and Local Measure's Engage platform capabilities to meet customer requirements.
- Collaborate with sales teams and delivery teams to scope, estimate, and propose solutions during the sales cycle while providing technical leadership in customer engagements.
- Lead technical pre-sales engagements from discovery through solution design, including demonstrations, proofs of concept, and technical workshops.
- Create detailed solution architectures and technical documentation for complex customer environments.
- Stay current with Amazon Connect features, Local Measure product updates, and broader cloud contact center trends while providing technical guidance to both internal teams and customers.
- 5+ years of experience in solution architecture, pre-sales engineering, or technical consulting in cloud technologies.
- Strong understanding of Amazon Connect, AWS services, and cloud contact center technologies.
- Healthcare benefits - Medical, Vision, Dental.
- Life & Disability Insurance.
- 401K matching.
- Flexible paid time off & paid company holidays.
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