Integration Specialist

1 dia atrás

Região Geográfica Intermediária de Pelotas, Brasil Paycor Tempo inteiro
Job Summary

Paycor is seeking a highly skilled Integration Analyst to join our team. As an Integration Analyst, you will be responsible for utilizing best-in-class practices to support EDI integrations between our systems and record keeper's systems on behalf of our clients.

Key Responsibilities
  • Partner with internal Paycor team to establish process of new EDI integrations between Paycor's HCM system and client record keepers, creating a 360-degree exchange of data.
  • Provide support for 401k 360 integrations system configuration.
  • Troubleshoot and analyze daily errors for existing integration projects, work with internal resources, clients, and record keepers; escalate needs, issues, concerns to Sr. Integration Analyst as appropriate.
  • Meet targeted SLA for daily error resolution response time.
  • Proactively consult clients on best practices and necessary system and process changes to achieve integration milestones and goals.
  • Possess working knowledge of Paycor's application suite to make connections across modules and provide consultation of best practices and system utilization in multiple human capital management disciplines.
  • Work in coordination with non-client facing Integration team members to ensure accurate feed configuration.
  • Attend meetings, planning sessions, and onboarding events for new Paycor Partners as needed.
  • Maintain accurate project status and provide real-time updates as needed; proactively identify and mitigate project risks.
  • Conduct telephone/web-based and/or face-to-face projects with clients, outside stakeholders, and internal resources.
  • Support clients and their ongoing EDI feeds upon successful integration.
Requirements
  • Proficient in English (reading, writing, speaking) equivalent to CEFR level C2.
  • Four-year degree or equivalent experience.
  • At least 3 years' experience in a client-facing position; prior implementation, project management, or business-to-business sales experience a plus.
  • Knowledge of human capital software preferred.
  • Demonstrated proficiency with PC software with emphasis on Microsoft Office Suite and web tools for conferencing and training.
  • Strong communications and interpersonal skills.
  • Demonstrated organizational and time management skills.
  • Flexibility in scheduling to meet client needs with short turnaround.
  • Ability to manage project completion with tight deadlines.
  • Ability to work efficiently and effectively on project teams.
What We Offer
  • A flexible virtual-first work philosophy.
  • An alternative equivalent cash award for all new Associates and ongoing cash award opportunities tied to Paycor's stock performance.
  • Generous paid time off in addition to 10 paid holidays.
  • Company paid private health insurance with flexibility in selecting healthcare providers.
  • Company paid life and disability insurance.
  • Paid leave for illness, birth parents, non-birth parents, elder caregivers, marriage, adoption of a child, and bereavement.
  • Inclusive and accessible Employee Assistance Program (EAP) to help with everyday challenges.
  • Christmas and Easter bonuses.
  • Work-from-home allowance.
  • Opportunity for strengthening expertise and skills through Paycor's learning platform, including lessons in English.

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