Customer Experience Project Manager

As a Customer Experience Manager at Zendesk, you will be responsible for creating a solid project plan aligned with business and technical requirements. You will ensure that deliverables are completed on schedule and outcomes are achieved as agreed.Key responsibilities include:Managing leadership level client communication, project governance, and...

Role OverviewThe Customer Loyalty Specialist plays a crucial role in ensuring our customers are satisfied and their interactions with our brand are seamless and positive. This involves managing system administration tasks, conducting customer loyalty activities, and supporting the Customer Interaction Center (CIC) management to enhance experiences.Key...

About the Role:We are seeking a highly skilled Customer Experience Manager to join our team at PepsiCo. As a key member of our customer experience structure, you will be responsible for protecting our brand image through our online tools, offering a great service level and customer satisfaction.Key Responsibilities:Manage and execute Brazil's Customer...

**About Accedo Senior Project Manager Position**Accedo seeks a seasoned Senior Project Manager to join its Professional Services team in Brazil. As a key member of the delivery team, you will gain exposure to cutting-edge technologies and collaborate with global media brands in the industry. Your primary responsibilities will include managing customer...

Job OverviewWe are seeking a highly skilled Customer Experience Manager to join our Spanish Speaking LATAM team in Sao Paulo. As a key member of our customer experience organization, you will be responsible for driving operational excellence and delivering exceptional customer experiences across our México, Argentina, and Chile operations.

About NPS PrismNPS Prism, a leading cloud-based CX benchmarking platform, is seeking a talented Customer Experience Insights Manager to join our team.Key ResponsibilitiesAnalyze large datasets to drive CX insights and narrative development for clients.Develop compelling CX insights and materials to showcase the value of Prism.Own strategic relationships with...

Job Title: Senior Manager, Amazon Delivery ExperienceAs a Senior Manager of Amazon delivery experience, you will be responsible for building strategic plans, designing and implementing projects/products, and tracking results to evolve customer satisfaction and Amazon business.At Amazon, we strive to be Earth's most customer-centric company where people can...

Job Responsibilities:As a Logistics Project Manager at SHEIN, you will be responsible for evaluating and planning logistics-related projects, including timeliness optimization and cost reduction. You will also manage project goals and progress, ensuring timely delivery and effective communication with internal and external stakeholders. Additionally, you...

About UsEscalada is a leading provider of customer experience solutions, dedicated to delivering exceptional service to our clients.Job DescriptionThe Customer Experience Solutions Manager will be responsible for leading initiatives to map customer journeys and identify opportunities to improve the customer experience. This role requires strong communication...

At Thermo Fisher Scientific, we're committed to making a positive impact on a global scale. Our Project Delivery colleagues within our PPD clinical research services direct, coordinate and lead the technical and operational aspects of projects, securing the successful completion of clinical trials. This includes collaborating with functional area leads to...

Senior Project ManagerTrina Tracker is seeking a highly skilled Senior Project Manager to lead the execution of engineering project delivery in our designated region. As a key member of our team, you will be responsible for planning, coordinating, and overseeing the delivery of projects to ensure high-quality, efficient, and customer-centric results.Key...

At Amazon, we're seeking a seasoned Senior Manager to lead our Customer Solutions Management team. As a key member of our organization, you'll be responsible for establishing the right team structure and overall strategy to meet long-term customer needs.The ideal candidate will have a deep understanding of customer goals and objectives, as well as the...

At Blueground, we're passionate about delivering exceptional customer experiences that make our guests feel at home. As our Ongoing Operations Lead, you'll play a critical role in ensuring our customers receive the highest levels of satisfaction, retention, and loyalty.Key Responsibilities:Develop and execute a customer experience strategy for ongoing...

**About RedCloud Technologies**We are a cutting-edge technology company that aims to revolutionize the way businesses operate in the $31tn FMCG market. Our mission is to grow global online commerce for the world's small businesses by removing the barriers to online trading.Currently, due to antiquated and high-cost payment networks, over $19tn of trade...

Project Operations Manager Role OverviewAdyen is a leading financial technology platform that empowers businesses to achieve their ambitions faster. As a Project Operations Manager, you will play a critical role in the execution and delivery of complex global in-store projects for our customers. Your primary focus will be on working with our merchants to...

We are seeking a dedicated and proactive Customer Experience Manager to join our team at Pro Coffee Gear, a rapidly expanding e-commerce company.**Key Responsibilities:**Create accurate quotes and invoices through Shopify, QuickBooks, and other sales channels, ensuring timely delivery.Handle client queries about equipment, coordinate professional...

About PepsicoPepsiCo is a leading global food and beverage company, with iconic brands consumed more than a billion times a day in over 200 countries. In Brazil since 1953, the company has recognized brands such as QUAKER, TODDY, TODDYNHO, ELMA CHIPS, RUFFLES, DORITOS, EQLIBRI, GATORADE, KERO COCO, H2OH, PEPSI among others.Our CultureA career at Pepsico...

Deliver Exceptional Customer Experience at Amazon">We are seeking an experienced CX Program Manager to lead CX programs in Brazil and drive impactful improvements in the customer delivery experience.">About the Role:">">Enhance customer delivery experience through data-driven insights and scalable solutions.">Build tracking mechanisms and design programmatic...

As a Senior Program Manager for Payments Experience, you will be responsible for leading the coordination of project prioritization and next features along with our tech teams. Your goal will be to evolve our payments experience by working backward to the customers, analyzing the main KPIs, and proposing new solutions to improve our customer journey for our...

Job SummaryWe are seeking a highly skilled Customer Experience Strategist to join our team. As a key member of our organization, you will be responsible for leading high-value service engagements and creating solid project plans aligned with business and technical requirements.ResponsibilitiesConduct high-value service engagements, ensuring deliverables are...