Strategic Resource Optimization Professional

Há 2 dias

Santa Catarina, Brasil beBeeResource Tempo inteiro US$75.000 - US$148.000
Job Title: Resource Management Specialist

This position is a key member of the Development Process Quality and Test (DPQT) team within the R&D department.

The Resource Management Specialist will be working alongside the Firmware Sustaining team that handles customer field issues and the Meter Farm team.

Cross-functional interactions with many other groups within the R&D global organization will be required for this role, with an emphasis on the Network organization.

  1. Evaluate how Defeats/bugs are handled, reviewed, and evaluated within Azure DevOps.
  2. Create queries to look at the data and find items that are not complying.
  3. Hold cross-functional meetings to discuss these findings and ensure all parties agree on how the various defeats are being handled.
  4. Evaluate processes from various groups about how defeats are handled and create new common processes so that all groups are following the same standard.
  5. Evaluate defeat escapes, how these were missed internally, and recommend improvements to Itron testing to prevent the escape going forward.
  6. Look into how the Customer Returns department interacts with the R&D department and create process to improve these interactions and response times.
Key Responsibilities:
  • Hold monthly Defeat/bug Review Board meetings with Directors, Vice Presidents, and other key members about customer field issues.
  • Create new Queries within Azure DevOps to support meetings and other job responsibilities.
  • Work with the Azure DevOps (ADS) Core Team to improve the existing work item types in ADS to improve processes.
  • Create new processes or implement process improvements for cross-function standardization of defeat handling.
  • Evaluate customer escapes to improve Itron process to prevent that type of escape again.
  • Work with Customer Returns, Quality, and various R&D groups to create new process controls for how customer returned material comes to R&D for further evaluation.
Requirements:
  • 3-5 years of experience creating and executing queries in Azure DevOps.
  • Background in testing or development.
  • Experience mining large amounts of data for trends, issues, non-compliance, and changes in product behavior.
  • Skilled in enhancing process to prevent escapes.
  • 3-5 years of experience collaborating with cross-functional teams to create process controls.
  • Strong interpersonal and communication abilities.
Benefits:
  • Competitive benefit package including financial, social, health and wellbeing programs.
  • Paid vacation.
  • 401k matching.
  • Employee stock purchase program.
  • Hybrid work schedule.

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