Urban Operations Manager
3 semanas atrás
We are seeking a highly skilled Urban Operations Manager to join our team at Whoosh Brasil in Rio de Janeiro, Brazil. This is an exciting opportunity to manage our operations and lead a service team full cycle work.
About the Role:
The Urban Operations Manager will be responsible for organizing the work of our service center, including repair, maintenance, and charging of electric scooters. This includes searching for contractors and performers, daily organization and operational management of the service team, placement of scooters for repairing and charging, monitoring and control using IT platforms, key performance indicators control, and solving operational issues with authorities and administration.
Key Responsibilities:
- Service center work organization: repair, maintenance, and charging of electric scooters
- Searching contractors and performers for service center activity (including drivers, mechanics, coordinators, keepers)
- Daily organization and operational management of a service team full cycle work
- Placement in the city and collection of scooters for repairing and charging at a service center
- Organization of scooters monitoring and control using the IT platform and special software
- Key performance indicators control and achievement
- Solving current operational issues with authorities, administration, police
- Interaction with counterparties and suppliers of spare parts
- Spare parts planning and inventory
Requirements:
To succeed in this role, you will need:
- Fluent English
- Experience in Logistics
- Ability to work in multitasking atmosphere
- Management experience
- Ability to build effective processes
- Experience in B2C market
- Experience in managing service centers will be a big advantage
Benefits:
This role offers
- A possibility of career and professional development
- Interesting and ambitious tasks
Salary Information:
We offer a competitive salary for this role, estimated at R$ 12,000 - 15,000 per month based on your qualifications and experience.
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