ServiceNow Developer

4 semanas atrás


Brasília, Distrito Federal, Brasil Birlasoft Tempo inteiro
ServiceNow Developer

Join Birlasoft as a ServiceNow Developer and take on the challenge of configuring and developing IT service management solutions. With a strong focus on ServiceNow, you will be responsible for setting up and customizing the platform to meet the needs of our clients.

Main Responsibilities:
  • Configure IT Service Management modules, including Incident Management, Problem Management, Change Management, Release Management, and Service Request.
  • Develop and customize ServiceNow applications using REST/SOAP web services, Java scripting, and other technologies.
  • Set up and configure CMDB, Asset Management, and Orchestrations for Software Distribution.
  • Design and implement ServiceNow Reports and Performance Analytics.
  • Create custom processes, integrations, and applications using ServiceNow.
  • Work with the ServiceNow HI support team to resolve issues and improve the platform.
  • Set up and configure ServiceNow integrations, including LDAP/SSO, Email, Chat, and other services.
  • Implement Domain separation and data segregation.
  • Communicate effectively with team members and customers in English.
Requirements:
  • Strong experience in ServiceNow configuration and development.
  • Expertise in IT Service Management and related technologies.
  • Knowledge of ServiceNow upgrade, cloning, and support processes.
  • Experience with custom application development and integration.
  • Good English language skills.

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