Enterprise Account Manager

Há 2 dias

Belo Horizonte, Minas Gerais, Brasil beBeeClientSuccess Tempo inteiro R$120.000 - R$150.000
About This Role

We are seeking a strategic professional to own the client relationship for a portfolio of enterprise accounts, driving business growth and customer satisfaction throughout the client lifecycle.

Key Responsibilities:
  • Owning the client relationship for a portfolio of enterprise accounts after the point of sale throughout the client lifecycle.
  • Becoming a trusted and valued partner to HR contacts, decision makers, and C-level as you share their mission to improve employee health, engagement, and happiness.
  • Understanding clients' objectives and delivering solutions to help them achieve them throughout the onboarding process and beyond by developing client-specific growth strategies.
  • Planning initial client launch as well as ongoing, strategic relaunch and awareness events.
  • Partnering with the wellbeing team to assist in end-to-end implementation.
  • Selling new solutions to increase revenue income, platform adoption/usage, and customer satisfaction.
  • Working with a broad range of internal stakeholders to develop member growth strategies and deliver on client and company goals.
  • Analyzing client data, sharing findings, and developing tailored communication and awareness strategies to increase user engagement and better defeat inactivity.
  • Continually analyzing and improving new and existing client success processes and procedures.
  • Providing product feedback to inform future development.
  • Renewing, expanding, and renegotiating contracts on an annual basis.
  • Presenting formal, quarterly readouts to senior clients and decision-makers.

This role requires experience in managing client relationships, carrying quotas, selling, and upselling in existing clients. You should also have experience managing strategic and complex accounts, collaborating with cross-functional teams, working in a team environment, solving problems creatively and efficiently, operating independently, leveraging lane management as needed, excellent communication skills, strong attention to detail, and extensive ability to manage multiple clients/projects concurrently.

About Our Offerings

We offer a competitive salary and benefits package, including flexible work options, a home office stipend, a monthly flexible work allowance, access to onsite gyms and fitness studios, digital fitness programs, online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted.

Career Growth Opportunities

We maintain outstanding opportunities for personal and career growth, ensuring that our employees can advance their careers within the company.

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