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Integration API Support Specialist
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**Job Role Summary (Job Description)**:
Support of End-To-End API Lifecycle Platforms for Pantheon Inc. This includes the platforms operations, develop and maintain CI/CD pipeline, automation development/maintenance and customer consulting.
**Key Responsibilities**:
- Operate API Platforms running in Containers technology (Openshift), including maintenance, troubleshooting and administration.
- Implement and maintain automations for platform operations including platform self-service portal.
- Provide customer support for questions and troubleshooting.
- Design/maintain/implement API DevOps platform which covers areas such as build, deployment, test, SDLC orchestration, environment management, monitoring, and production release procedures.
- Design, craft and unit test an API solution ensuring that it's low in technical debt and designed and coded with cyber security in mind.
- Deliver reliable, secure and efficient APIs/services, that are intuitive and easy to use by other developers.
- Ensure APIs in platform comply with all XOM API security best practice.
**Expected Level of Proficiency (Technical Skills)**:
- Experience with MuleSoft, Containers (preferably OpenShift) and monitoring environment.
- Cloud Concepts.
- Networking (Network topology, protocols, firewalls, authentication mechanism, security).
- Programming skills (.NET).
- Technical Analysis & Problem solving skills.
- Basic understanding on DevOps solutions/concept.
**Expected Soft Skills**:
- Must speak, read and write English fluently.
- Work in a global team and interface with contacts from different regions and cultures.
- Adaptability to time pressure and priorities change.
**Nice to have**:
- Experience with cloud implementations in Azure and/or AWS.
- Experience with other programming languages (JAVA, Python).