Technical Content Specialist

2 meses atrás

São Leopoldo, Rio Grande do Sul, Brasil SAP Tempo inteiro

About the Role

The Technical Writer will play a crucial role in creating and maintaining high-quality documentation and user assistance assets for SAP's products. This position requires strong technical writing skills, the ability to collaborate effectively with cross-functional teams, and a passion for delivering exceptional user experiences.

Key Responsibilities

  • Collaborate with cross-functional teams to create clear and concise documentation for SAP's products, including release notes, online help, and setup and user guides.
  • Assist in the development and implementation of best practices for technical writing, ensuring consistency, clarity, and accuracy in all documentation.
  • Review and edit technical documents to ensure they meet high standards of quality and are user-friendly.
  • Support the User Assistance Manager in planning and prioritizing documentation projects, ensuring deadlines are met.
  • Stay up to date with industry trends and best practices in technical writing, and contribute to the continuous improvement of SAP's documentation processes.
  • Coordinate with translation teams to ensure accurate and effective translations for international audiences.
  • Contribute to a collaborative and positive work environment, fostering creativity and innovation.
  • Get involved in innovative internal projects in addition to writing assignments.

Requirements

  • Bachelor's degree in Technical Writing, English, Computer Science, or a related field.
  • Proven experience as a technical writer, with a minimum of 3+ years of experience.
  • Strong knowledge of technical writing principles, style guides, and documentation standards.
  • Excellent written and verbal communication skills, with the ability to explain complex technical concepts clearly and concisely.
  • Proficiency in using tools such as Oxygen, Jira, and GitHub.
  • Familiarity with software development methodologies and technical concepts.
  • Strong analytical and problem-solving abilities.
  • Ability to prioritize and manage multiple tasks in a fast-paced environment.
  • Understanding of AI technologies is a plus.
  • Experience working in an Agile development environment is preferred.

About SAP

SAP is a global leader in enterprise software and software-related services. Our company culture is focused on helping our employees enable innovation by building breakthroughs together. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

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