SAP Service Manager

3 semanas atrás


Brasília, Distrito Federal, Brasil SGF Global Tempo inteiro
SAP Service Management Role

We are seeking a highly skilled SAP Service Management professional to join our team at SGF Global. As a key member of our service delivery team, you will be responsible for implementing and supporting SAP solutions for our clients' service business.

Key Responsibilities:
  • Gather, organize, and document business user requirements
  • Design, build, test, deploy, and support SAP and non-SAP systems and solutions
  • Maintain an in-depth understanding of all business processes and requirements related to configuring SAP ECC 6
  • Resolve day-to-day user system support issues related to system functionality, performance, efficiency, and availability
  • Configure SAP Service Management (SM) modules and integrate with other SAP components
Requirements:
  • Minimum of five years of hands-on experience in implementing and supporting SAP
  • Strong functional understanding of repair depot and service center processes, service order repair orders, warranty/warranty claims, and service contracts
  • Experience in configuring SAP Service Management (SM) modules and its integration with other SAP components
  • Demonstrated experience as a key contributor to multiple end-to-end SAP implementation projects
What We Offer:
  • 12-month contract
  • Remote work arrangement
  • Fluent English language proficiency

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