Senior Windows Support Specialist

Há 1 mês


São Paulo, São Paulo, Brasil Hrsoul Tempo inteiro
Job Title: L3 Support Analysts

Job Summary:

We are seeking experienced L3 Support Analysts to join our team at Hrsoul. As a key member of our support team, you will be responsible for providing advanced technical support for our customers.

Key Responsibilities:

  • Provide advanced technical support for customers related to Active Directory, Networks (TCP/IP, DNS, DHCP, VPN), and Windows environment.
  • Administer BitLocker, Windows Core, and Windows Performance Analyzer.
  • Develop and maintain knowledge of Windows operating systems and related technologies.
  • Collaborate with internal teams to resolve complex technical issues.
  • Stay up-to-date with the latest technologies and trends in the industry.

Requirements:

  • Advanced knowledge of Windows operating systems and related technologies.
  • Experience with troubleshooting issues related to Active Directory, Networks, and Windows environment.
  • Experience in BitLocker administration, Windows Core, and Windows Performance Analyzer.
  • English: advanced.
  • Nice to have Spanish skills.
  • Hybrid work based in São Paulo/SP, with 3 in-office days per week.

What We Offer:

  • A dynamic and collaborative work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

How to Apply:

Please submit your resume and cover letter to [insert contact information].



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