Technical Support Specialist

2 semanas atrás


São Paulo, São Paulo, Brasil Motorola Solutions Tempo inteiro
About the Role

We're seeking a highly skilled Technical Support Specialist to join our Network Operations Center (NOC) team at Motorola Solutions. As a key member of our team, you will be responsible for providing technical support and maintenance for our customers' networks, ensuring seamless operations and resolution of any technical issues that may arise.

In this role, you will work closely with our customers, field engineers, and other teams to troubleshoot and resolve technical issues, implement new solutions, and provide training and guidance as needed.

Key Responsibilities
  • Provide technical support and maintenance for customers' networks, ensuring seamless operations and resolution of technical issues.
  • Work closely with customers, field engineers, and other teams to troubleshoot and resolve technical issues.
  • Implement new solutions and provide training and guidance as needed.
  • Maintain and improve existing processes and procedures.
  • Collaborate with cross-functional teams to identify and implement process improvements.
Requirements
  • 5+ years of experience in technical support and maintenance.
  • Experience in network operations and maintenance.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of Microsoft Active Directory, Microsoft Windows Server, and network administration.
About Us

Motorola Solutions is a leading provider of mission-critical communications and public safety solutions. We're committed to helping people be their best in the moments that matter, and we're seeking talented individuals like you to join our team.


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