**Transformational Solutions Specialist**

Taktile exists to create value for organizations through smarter and safer decisions at scale. Our goal is to become the world's leading software provider for automated decision-making in the financial services industry.

We are looking to build on this success by growing our sales team, professionalizing our go-to-market, and acquiring more customers.

As a Solution Engineer, you are core to our mission of transforming our customer's decisioning infrastructure to enable them to optimize and automate complex and mission critical business decisions.

You will work in partnership with our Sales Team and make sure our customers get value from Taktile throughout their entire lifecycle. You are a trusted advisor to our customers and help them achieve their strategic goals and realize value by using Taktile in their decisioning tech stack.

About You

• You know how to build strong customer relationships with stakeholders across different levels of seniority and including both technical stakeholders in an organization as well as business stakeholders.
• You are curious and customer-centric. You enjoy learning about our customers' and prospects' businesses and helping them solve challenges.
• You are able to plan and manage project scope, expectations and timelines. You will need to manage multiple projects across customers that will be at different parts of their journey with us.
• You are humble and have a growth mindset, with a willingness to learn new skills and methodologies and bring best practices into our business.
• You are collaborative and work well with your peers in Marketing, Sales, Product, Engineering and the Customer Success team.
• You are creative and proactive - you're always looking for ways to stand out with customers and prospects.
• You have excellent written and spoken English.

What You'll Do

• You discover and translate customer's strategic priorities and problem statements into high impact use cases leveraging our platform during the sales process and throughout the entire customer value journey including adoption, expansion and renewal.
• You build demos, support our sales team and customers in building business cases and design and scope proof of value projects which demonstrate the value we deliver for the customer within a short amount of time.
• You collaborate with partners and customers to design and build solutions in our Decisioning Platform.
• You lead proof-of-value projects and can communicate the value opportunity of a full implementation and the corresponding strategic roadmap to senior stakeholders up to C-level executives.
• You onboard and work with various of our customers' teams to help them solve real-world problems. You understand people and technology, and are proficient and diligent in writing and testing code and committed to providing an excellent experience and fast time to value to our customers.
• You will work with product management to translate your knowledge of customer problems into product insights to shape our product roadmap.
• You will create re-usable collateral, best practices & tools to help scale your knowledge and expertise across the solution engineering function.
• You lead the discovery for new use cases and implement them on the platform to assess product-solution fit. You provide feedback to our product team and share results of your discovery with go to market functions.

Ideal Qualifications

• At least 5+ years of experience working within Enterprise /