Client Growth Specialist

Há 3 dias


Londrina, Paraná, Brasil beBeeClientGrowth Tempo inteiro US$2.700 - US$4.000
Job Summary:

This is a flexible hybrid remote position. As a Client Growth Specialist, you will lead our virtual receptionist team on a global scale. You will oversee the onboarding and training process for new clients, maintain and enhance relationships with clients, collect and analyze customer feedback for service improvement, and relay customer insights to the product development team for future enhancements.

Main Responsibilities:
  • Onboard and train new clients
  • Maintain client relationships and ensure satisfaction
  • Analyze customer feedback for service enhancement
  • Relay customer insights to the product development team
  • Serve as main point of contact for resolving significant customer issues
  • Monitor data to identify peak call times and adjust receptionist schedules
  • Build strong relationships to convert customers into loyal advocates
Benefits and Perks:
  • Directly boost customer satisfaction and loyalty
  • Hold a strategic position influencing customer experience and product feedback
  • Collaborate with multiple departments to enhance teamwork
  • Develop broad skill set, including communication, strategic thinking, and analytics
  • Competitive compensation and supportive company culture
  • Freedom to work from anywhere or come into the office


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