Lead Business Analyst

Há 6 dias


Campinas, São Paulo, Brasil Netcracker Technology Tempo inteiro
About the Role

We are seeking a highly skilled Lead Business Analyst to join our Implementation Engineering teams in the LATAM region. As a CRM Domain SME, you will be responsible for leading a team in providing cost-effective solutions to business and technical challenges in large/complex Telecommunication projects.

Key Responsibilities
  • Lead a team of Business Analysts in ensuring the quality of business requirements for enterprise clients.
  • Provide guidance to leadership service providers to better understand and articulate challenges.
  • Define and document measurable criteria for solution assessment, propose solutions, and bring best practices.
  • Collect and collate business requirements for Business-to-Business telecom products on various network technologies.
  • Guide and coach business stakeholders through the requirements gathering process.
  • Lead a team of Junior BAs and provide clarification and act as a point of reference for business requirement inquiries.
  • Work with project teams to agree on approach and keep them informed of progress.
  • Facilitate workshops to understand and outcome, detailed requirements, and solution behavior.
  • Create comprehensive and unambiguous documentation that outlines requirements of stakeholders, traceable for testing teams and understandable for development teams.
Requirements
  • 8+ years of technical knowledge to understand high-level architecture and technical requirements around BSS/OSS/CRM solutions for Telecoms projects.
  • Experience with next-gen CRM and Converged Billing applications.
  • Strong business analysis background, preferably in an internet/software development company.
  • Fluent in English and Portuguese languages.
  • Organizational skills, able to work simultaneously on a number of assignments when required.
  • Knowledge of business analysis principles and methodologies.
  • Proven ability to work BSS/OSS functionally to drive the accurate capture of requirements, resolving and closing down issues and information shortfall as and when they appear.
  • Experience of working within Waterfall & Agile methodology.
  • Ability to collaborate and solve challenges.
  • Proven experience of successfully working within transformation projects, or projects with environment B2B products.
  • Previous experience leading architecture teams.
  • Availability to work from the office on a Hybrid mode (at least 3 times per week).
Education
  • Bachelor's degree in Computer Science or related field.
About Netcracker Technology

We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization, and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people, and expertise helps companies transform their networks and enable better experiences for their customers.



  • Campinas, São Paulo, Brasil Netcracker Technology Tempo inteiro

    Unlock Your Potential as a Lead CRM Business AnalystAt Netcracker Technology, we're on a mission to revolutionize the digital landscape. As a Lead CRM Business Analyst, you'll be at the forefront of this transformation, driving innovation and excellence in our Implementation Engineering teams.Key Responsibilities:Lead a team of Business Analysts, providing...


  • Campinas, São Paulo, Brasil BairesDev Tempo inteiro

    About the RoleWe are seeking a highly skilled Business Intelligence Analyst to join our team at BairesDev. As a Business Intelligence Analyst, you will be responsible for designing, implementing, operating, and maintaining data and analytical pipelines.Key ResponsibilitiesExtract and manipulate large volumes of data using Business Intelligence tools.Oversee...

  • Lead Business Analyst

    1 semana atrás


    Campinas, São Paulo, Brasil Netcracker Technology Tempo inteiro

    About the RoleWe are seeking a highly skilled Lead Business Analyst to join our Implementation Engineering teams in the LATAM region. As a CRM Domain SME, you will be responsible for leading a team providing cost-effective solutions to business and technical challenges faced in large/complex Telecommunication projects.Key ResponsibilitiesEnsure the quality...


  • Campinas, São Paulo, Brasil CI&T Software S.A. Tempo inteiro

    At CI&T Software S.A., we collaborate with some of the most esteemed brands globally to develop digital solutions that revolutionize their operations. With nearly three decades of experience, we specialize in delivering comprehensive and scalable digital solutions that enhance business performance. Our team of over 6,000 experts in strategy, research, data...


  • Campinas, São Paulo, Brasil Netcracker Technology Tempo inteiro

    About the RoleWe are seeking a highly skilled Senior Business Systems Analyst to join our Implementation Engineering team at Netcracker Technology. As a key member of our team, you will be responsible for leading a team providing cost-effective solutions to business and technical challenges faced in large/complex Telecommunication projects.Key...


  • Campinas, São Paulo, Brasil Ci&T Software S.A. Tempo inteiro

    About Ci&T Software S.A.Ci&T is a global digital solutions company that partners with the world's most valuable brands to drive business transformation and growth. With a 29-year track record of delivering complete and scalable digital solutions, we unlock top-line growth, improve customer experience, and drive operational efficiency.Job SummaryWe are...


  • Campinas, São Paulo, Brasil Ci&T Tempo inteiro

    About Ci&TCi&T is a global digital solutions company that partners with the world's most valuable brands to drive business transformation. With a 29-year track record of accelerating business impact, we bring a unique blend of strategy, research, data science, design, and engineering expertise to help our clients unlock top-line growth, improve customer...


  • Campinas, São Paulo, Brasil Netcracker Technology Tempo inteiro

    Telecoms Business Analyst - CRM/BSS Domain ExpertAbout the RoleWe are seeking a highly skilled Telecoms Business Analyst to join our Implementation Engineering teams in the LATAM region. As a CRM/BSS Domain technological subject matter expert, you will lead a team providing cost-effective solutions to business and technical challenges in large/complex...

  • Senior Business Analyst

    2 semanas atrás


    Campinas, São Paulo, Brasil Averis Tempo inteiro

    About AverisAveris is a leading Global Business Solution (GBS) organization dedicated to improving lives by developing resources sustainably. Our mission is to support our customers in creating value for the Community, Country, Climate, Customer, and Company.Job SummaryWe are seeking a highly skilled Senior Business Analyst to join our Human Resources team....


  • Campinas, São Paulo, Brasil CI&T Software S.A. Tempo inteiro

    About CI&T Software S.A.We are a global digital solutions company that partners with the world's most valuable brands to drive business transformation. With a 29-year track record of accelerating business impact, we bring a unique blend of strategy, research, data science, design, and engineering expertise to the table.Job DescriptionWe are seeking an...


  • Campinas, São Paulo, Brasil Bosch Group Tempo inteiro

    About the RoleWe are seeking a highly skilled Senior SAP MM Business Analyst to join our team at the Bosch Group. As a key member of our organization, you will be responsible for leading tax business process automation initiatives and efficiencies within the materials management module in S/4 HANA.Key ResponsibilitiesProcess Automation: Lead tax business...


  • Campinas, São Paulo, Brasil TSYS Servicos de Transacoes Eletronicas Tempo inteiro

    About TSYS Servicos de Transacoes EletronicasTSYS Servicos de Transacoes Eletronicas is a leading provider of payment technology and software solutions. Our company is driven by a passion for success and a commitment to delivering best-in-class payment technology and software solutions.Our TeamWe are a dynamic team of professionals working together to...


  • Campinas, São Paulo, Brasil Bosch Tempo inteiro

    About BoschBosch is a leading technology company that shapes the future through innovative solutions and services. We have a strong promise to our employees: we grow together, enjoy our work, and inspire each other. We are looking for talented individuals to join our team and make a difference.About the RoleWe are seeking a Senior SAP MM Business Analyst to...

  • Financial Process Analyst

    2 semanas atrás


    Campinas, São Paulo, Brasil Sinch Tempo inteiro

    Job OverviewSinch, a global leader in Communication Platforms as a Service (CPaaS), is seeking a skilled Billing Analyst to join our financial process team. As a Billing Analyst, you will play a critical role in ensuring the accuracy and efficiency of our billing operations.Key ResponsibilitiesInvoice Management: Issue and distribute invoices with a high...


  • Campinas, São Paulo, Brasil Bosch Tempo inteiro

    About BoschBosch is a leading technology company that shapes the future through innovative solutions and services. We have a strong commitment to our employees: we grow together, enjoy our work, and inspire each other. Join us and experience the difference.About the RoleWe are seeking a highly skilled Senior SAP MM Analyst to join our team. As a key member...


  • Campinas, São Paulo, Brasil NetCracker Tempo inteiro

    About the RoleWe are seeking a highly skilled Financial Reporting Analyst to join our Business Profitability Management team at Netcracker Technology. As a key member of our finance team, you will be responsible for providing financial reporting and operational support to senior management, regional general managers, and supporting organizations.Key...

  • Tax Analyst

    1 semana atrás


    Campinas, São Paulo, Brasil Averis Sdn. Bhd Tempo inteiro

    About the RoleAveris Sdn. Bhd. is seeking a highly skilled Tax Analyst to join our team. As a Tax Analyst, you will play a crucial role in ensuring compliance with tax laws and regulations, as well as providing expert advice to our clients.Key ResponsibilitiesConduct tax classification and generate inflows and outflows of goods and servicesPrepare tax...

  • Financial Process Analyst

    2 semanas atrás


    Campinas, São Paulo, Brasil Sinch Tempo inteiro

    Job OverviewSinch, a global leader in Communication Platforms as a Service (CPaaS), is seeking a skilled Billing Analyst to join our financial process team. As a Billing Analyst, you will play a critical role in ensuring the accuracy and efficiency of our billing operations.Key ResponsibilitiesInvoice Management: Issue and distribute invoices with a high...


  • Campinas, São Paulo, Brasil 4Flow Tempo inteiro

    Job SummaryWe are seeking a highly skilled Business Development Manager to join our team at 4flow management. As a key member of our sales team, you will be responsible for ensuring the highest quality of sales processes and driving business growth through strategic sales initiatives.Key ResponsibilitiesDevelop and implement sales strategies to drive...


  • Campinas, São Paulo, Brasil Brp Tempo inteiro

    About the RoleWe are seeking a highly skilled Ecommerce Business Analyst to join our team at BRP. As a key member of our global marketing team, you will play a critical role in driving the success of our ecommerce initiatives.Key ResponsibilitiesDevelop and execute ecommerce marketing strategies to drive traffic acquisition, conversion optimization, and...