Digital Transformation Leader

Há 19 horas

São Paulo, São Paulo, Brasil beBeePlatform Tempo inteiro US$150.000 - US$170.000
Accelerate Customer Success as a Principal Platform Architect

The role of Principal Platform Architect involves accelerating platform adoption and improving customer outcomes through a portfolio of services delivered by consultants.

Key responsibilities include helping customers establish a technical foundation in the ServiceNow Platform, designing solutions that improve outcomes, ensuring customers use leading practices around instance strategy, technical governance, core data, integrations, and the technical health of the platform.

  • Develop relationships with technical and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision.
  • Translate goals into outcomes into a customer roadmap.
  • Engage with the customer's Enterprise Architects to position ServiceNow as the digital transformation platform standard, integrated with the customer's core applications.

Key qualifications for this role include experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.

  • 12+ years progressive experience as part of a professional services organization; or equivalent education/experience.
  • Management consulting experience.
  • Ability to travel up to 80%.
  • Creativity with comfort running programs independently within a "startup-paced" environment.

Required skills and qualifications include ServiceNow certifications in aligned workflow, industry domain expertise in large program experience leading architecture and design, enterprise architecture experience, and cloud application technology experience.

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