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Restaurant Operations Manager

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Restaurant Manager Job Description

At Accor Hotels, we're seeking a highly skilled and experienced Restaurant Manager to join our team. As a key member of our hospitality team, you'll be responsible for leading our restaurant operations and ensuring exceptional customer experiences.

Key Responsibilities:
  • Develop and implement F&B strategies to drive revenue growth and improve customer satisfaction
  • Lead and motivate a high-performing team of restaurant staff, providing coaching and training to ensure excellent service standards
  • Monitor and control food and beverage costs, inventory, and quality to maintain profitability and efficiency
  • Conduct regular quality control checks to ensure high standards of food presentation, taste, and service
  • Collaborate with the hotel's culinary team to develop new menu concepts and promotions
  • Manage restaurant inventory, supplies, and equipment to maintain optimal levels and prevent waste
  • Ensure compliance with health and safety regulations, as well as brand standards and SOPs
  • Regularly inspect the restaurant's cleanliness, organization, and overall appearance to maintain a positive image
  • Manage cash operations, administration, and audits to ensure accuracy and compliance with company procedures
Requirements:
  • 3+ years of experience in a senior restaurant management role, preferably in a high-volume, international hotel chain
  • Excellent leadership, training, and motivational skills to drive team performance and customer satisfaction
  • Strong knowledge of F&B operations, including menu planning, inventory management, and cost control
  • Excellent communication and interpersonal skills to build strong relationships with colleagues, customers, and suppliers
  • Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines
  • Proficiency in Microsoft Office and other relevant software

We're committed to diversity and inclusion, and we welcome applications from talented individuals who share our values. If you're passionate about delivering exceptional customer experiences and leading a high-performing team, we'd love to hear from you.