ESO CE Field Service Engineer

3 semanas atrás


São Paulo, São Paulo, Brasil Microsoft Tempo inteiro

About the Role

We are seeking a highly skilled ESO CE Field Service Engineer to join our Cloud Operations & Innovation team at Microsoft. As a key member of our team, you will play a critical role in delivering the core infrastructure and foundational technologies for Microsoft's online services.

Responsibilities

  • Ensure compliance with data center business units and service-level policies for Edge Critical Environments (CE).
  • Engage with appropriate teams and resources to execute CE tasks or projects.
  • Manage CE programs associated with area of responsibility.
  • Review and advise on Edge contract process, contract language, and supporting documentation.
  • Deliver new Edge Datacenters in tandem with our partners by providing onsite expertise and reviews.
  • Follow and adhere to safety and security policies and procedures. Report immediately any safety or security issues or concerns.
  • Participate in Root Cause Analysis (RCA) process as appropriate.

Requirements

  • High School Diploma or equivalent AND 2+ year(s) industry experience in a datacenter or other critical environment facility, OR 3+ years industry experience and college course work.
  • Must be fluent in English.

Preferred Qualifications

  • 3+ years' experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling).
  • Bachelor's Degree or Technical College certification in mechanical or electrical engineering and/or services.
  • Experience working on large scale CE projects.
  • Experience with the operation of IT infrastructure (Servers, SANs, Networking, etc.).

About Microsoft

Microsoft is committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. We offer a range of benefits, including industry-leading healthcare, educational resources, discounts on products and services, and opportunities to network and connect.



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