Technical Infrastructure Specialist

Há 4 dias


São Paulo, São Paulo, Brasil beBeeTechnical Tempo inteiro R$80.000 - R$124.000

Job Title: Technical Infrastructure Specialist

This role involves assisting with the maintenance, technical guidance, and security of desktop AV LAN/WAN systems. It requires collaboration with the Technology Infrastructure team to ensure seamless system operations.

Key Responsibilities:
  • Diagnose and resolve problems through evaluative judgment, troubleshooting, and analysis.
  • Participate in testing activities, including the creation and execution of basic test scripts.
  • Execute project plan tasks and contribute to the achievement of project goals.
  • Participate in control activities (risk, self-assessment, COB, audit, etc.) and make recommendations for enhancements.
  • Evaluate issues using existing procedures or similar/experiences; recommend and implement solutions, and report control issues with transparency.
Qualifications and Skills:
  • A minimum of 5-8 years of experience in a Technology Infrastructure role.
  • Ability to communicate complex technical concepts to non-technical audiences.
  • Effective written and verbal communication skills.
  • Demonstrated knowledge of operational process changes and improvement.
  • Experience with ServiceNow, ResolveIT, CHDP, CyberArk, SCCM.
Education Requirements:
  • Bachelor's/University degree or equivalent experience.

This job description provides an overview of the types of work performed. Other job-related duties may be assigned as required.



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