Executive Director of IT Infrastructure

1 semana atrás

São Paulo, São Paulo, Brasil City of New York Tempo inteiro
Job Title: Executive Director of IT Infrastructure

Join the City of New York as we seek a highly skilled and experienced Executive Director of IT Infrastructure to lead our Infrastructure and Support Unit. As a key member of our Office of Information Technology (OIT), you will be responsible for providing strategic leadership and technical expertise to ensure the delivery of high-quality, reliable, and sustainable technology services to our agency and its stakeholders.

Key Responsibilities:
  • Oversee all technical aspects and resources within the Infrastructure Team, including server, network, and IT operations.
  • Proactively identify opportunities to improve the efficiency of IT resources and the internal customer experience by utilizing the newest technologies and planning for expansion of existing capabilities.
  • Provide Agency communications for any severe incidents, and/or responses.
  • Lead the Infrastructure Team in the development and implementation of solutions that add new services or improve existing services in enterprise.
  • Manage Enterprise-scale networks, supporting multiple services and heterogeneous production systems operation environments.
  • Provide strategic leadership and hands-on tactical support in advanced Systems Implementations and Operations.
  • Manage Enterprise-scale VOIP, video conferencing, and streaming networks supporting multiple services.
  • Ensure we have the right SLAs, Disaster Recovery, and Business Continuity Plans in place within the enterprise while adhering to Citywide policies.
  • Lead with a continuous improvement mindset that consistently identifies and implements operational changes to elevate the effectiveness and scale of the Infrastructure Team.
  • Solicit and review user feedback and input to ensure user needs are being met and incorporated into IT operational improvements by following IT guidelines and standards.
  • Provide comprehensive and detailed metrics on support levels, SLAs, etc. to improve IT responsiveness.
  • Address improvement opportunities to justify additional headcount, create documentation, service baselines, and track changes.
  • Lead Business Continuity Management Planning and identify improvements as it relates to the Enterprise Infrastructure.
  • Assure adherence to established Citywide technology practices and policies regarding Architecture, Systems Configuration, Service Availability, and Operational Procedures.
  • Ensure all infrastructure changes are thoroughly prepared, reviewed, discussed, and adhere to our change management practices.
  • Own our technical architecture footprint from a documentation standpoint, ensuring it is kept up-to-date, and communicate with the Executive Leadership Team.
  • Mentor Infrastructure Team members and provide constant feedback and improvement.
  • Manage relationships with different divisions within the Agency and with New York City and New York State agencies to ensure proper service delivery to our users.
  • Analyze data and produce various reports on different schedules for management review.

Requirements:

  • A master's degree in computer science from an accredited college or university and three (3) years of progressively more responsible, full-time, satisfactory experience in Information Technology (IT) including applications development, systems development, data communications and networking, database administration, data processing, or user services.
  • At least eighteen (18) months of this experience must have been in an administrative, managerial or executive capacity in the areas of applications development, systems development, data communications and networking, database administration, data processing or in the supervision of staff performing these duties.

Preferred Skills:

  • Minimum of ten (10) years progressively responsible technical management and leadership experience.
  • Strong written, verbal, and communication skills are required as the position will be responsible for creating and presenting detailed technical presentations, proposals, scenarios, and risk evaluations for management review and approval.
  • 5 or more years of management experience using the following: Administering routing and switching of TCP/IP based networks, Network Security, Microsoft Products (Windows, SCCM, AD Domain Services, DHCP/DNS), Linux/Unix Servers, VMware vSphere, Cisco Products (Switching/Routing, Wireless Controllers, Meraki, Cisco ISE) Authentication and Communication Protocols (TACACS, SSH, SFTP), Infrastructure Monitoring and Performance Monitoring Products (Riverbed, Solarwinds, Aternity AppInternals, Patch Management Solutions (SCCM, Solarwinds Patch Manager, PDQ Inventory, Deploy and Connect), Data Protection Solutions (HPE StoreOnce, StoreEver, Veeam Data Platform).

Additional Information:

  • This position is also open to qualified persons with a disability who are eligible for the 55-a Program.
  • Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
  • The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic.

  • Executive Director of IT Infrastructure

    Há 5 dias

    São Paulo, São Paulo, Brasil City of New York Tempo inteiro

    Job Title: Executive Director of IT InfrastructureThe City of New York is seeking a highly experienced and skilled Executive Director of IT Infrastructure to lead the Infrastructure and Support Unit within the Office of Information Technology (OIT). This is a critical role that requires a strong technical background, excellent leadership skills, and the...

  • IT Infrastructure Manager

    17 minutos atrás

    São Paulo, São Paulo, Brasil HSBC Tempo inteiro

    Job Description - IT Infrastructure ManagerJob Summary: We are seeking an experienced IT Infrastructure Manager to join our team at HSBC. The successful candidate will be responsible for leading the local IT infrastructure team and ensuring the smooth operation of our IT systems.Key Responsibilities:Lead the local IT infrastructure team and ensure the...

  • IT Infrastructure Manager

    12 minutos atrás

    São Paulo, São Paulo, Brasil HSBC Tempo inteiro

    Main Responsibilities:The successful candidate will be responsible for leading the local IT infrastructure technical governance, working closely with the IT Head of CTO to ensure alignment with HSBC Group standards and guidelines. This includes:Designing and implementing local infrastructure solutions, leveraging the latest technology to drive business...

  • Backoffice Infrastructure Director

    Há 2 dias

    São Paulo, São Paulo, Brasil Gympass Tempo inteiro

    The OpportunityWe are seeking an experienced Backoffice Infrastructure Director to join our DOTS team in São Paulo, Brazil. As a key member of our team, you will be responsible for developing a long-term IT infrastructure strategy to ensure scalable, high-availability systems that meet evolving business needs.Your ImpactDevelop and execute a comprehensive...

  • Backoffice Infrastructure Director

    1 dia atrás

    São Paulo, São Paulo, Brasil Wellhub Tempo inteiro

    About the RoleWe are seeking a seasoned IT professional to join our team as a Backoffice Infrastructure Director. As a key member of our DOTS team, you will be responsible for developing and executing a long-term IT infrastructure strategy that ensures scalable, high-availability systems that meet evolving business needs.Key ResponsibilitiesDevelop a...

  • IT Infrastructure Manager

    Há 5 horas

    São Paulo, São Paulo, Brasil HSBC Tempo inteiro

    Main Responsibilities:As a key member of the HSBC IT team, you will be responsible for the technical governance of local IT infrastructure, working closely with the IT Head of CTO to ensure seamless management of business-as-usual tasks, asset management, vendor purchases and contracts, project management, controls, and documentation.Key...

  • IT Infrastructure Manager

    12 minutos atrás

    São Paulo, São Paulo, Brasil HSBC Tempo inteiro

    Main Responsibilities:Key Accountabilities:Lead the local IT infrastructure technical governance, working closely with the IT Head of CTO to ensure alignment with HSBC Group standards and guidelines.Design and implement local infrastructure solutions, providing consultancy on the latest technologies, including collaborative tools, network, servers, DC &...

  • IT Infrastructure Specialist

    2 semanas atrás

    São Paulo, São Paulo, Brasil Tata Consultancy Services Tempo inteiro

    Transform Your Career at Tata Consultancy ServicesWe are a leading IT services company that offers a culture of unlimited learning and opportunities for growth and development.Our ideal candidate will have a strong background in IT infrastructure and be able to contribute to our success in a collaborative environment.We are looking for a skilled System...

  • IT Infrastructure Manager

    23 minutos atrás

    São Paulo, São Paulo, Brasil HSBC Tempo inteiro

    Job Description - IT Infrastructure ManagerKey Responsibilities:Oversee local IT infrastructure technical governance, working in conjunction with relevant stakeholders.About the Role:This role is responsible for ensuring the effective management of local IT infrastructure, aligning with HSBC's global standards and best practices.What You'll Do:Develop and...

  • IT Infrastructure Manager

    Há 6 dias

    São Paulo, São Paulo, Brasil DyStar Tempo inteiro

    Job DescriptionKey Responsibilities:IT Infrastructure Management: Oversee and maintain all IT infrastructure and system installations, ensuring efficient operation through configuration, testing, and maintenance.SAP Support: Provide first-level support for SAP ECC problems, tracking and resolving tickets at the internal helpdesk as needed.IT Help Desk: Offer...

  • Global IT Software Engineering Director

    4 semanas atrás

    São Paulo, São Paulo, Brasil Boston Consulting Group Tempo inteiro

    About the RoleWe are seeking a highly skilled and experienced IT Software Engineering Director to join our team at Boston Consulting Group. As a key member of our Global Services group, you will play a critical role in delivering cutting-edge digital technologies that enable our consultants to lead and our business to grow.The successful candidate will have...

  • Senior IT Infrastructure Architect

    Há 1 mês

    São Paulo, São Paulo, Brasil CI&T Software S.A. Tempo inteiro

    About CI&T Software S.A.We are a tech transformation specialist company, dedicated to helping large companies navigate changes in technology and business. With 30 years of experience, 6,000 workers, offices in 10 countries, and talents across 5 continents, we operate in the fields of design, strategy, and engineering for global brands.Job DescriptionWe are...

  • IT Infrastructure Manager

    Há 7 dias

    São Paulo, São Paulo, Brasil DyStar Tempo inteiro

    Job Title: IT EngineerAbout the Role:We are seeking an experienced IT Engineer to join our team at DyStar. As an IT Engineer, you will be responsible for managing and monitoring our IT infrastructure, including configurations, testing, and maintenance to ensure efficient operation.Key Responsibilities:Manage and monitor all IT infrastructure and system...

  • IT Infrastructure Manager

    Há 6 dias

    São Paulo, São Paulo, Brasil DyStar Tempo inteiro

    Job Title: IT EngineerAbout the Role:We are seeking an experienced IT Engineer to join our team at DyStar. As an IT Engineer, you will be responsible for managing our IT infrastructure and systems, ensuring efficient operation, and providing technical support for SAP ECC problems.Key Responsibilities:IT Infrastructure Management: Manage and monitor IT...

  • IT Infrastructure Manager

    Há 6 dias

    São Paulo, São Paulo, Brasil DyStar Tempo inteiro

    Job Title: IT EngineerAt DyStar, we are seeking an experienced IT Engineer to join our team. As an IT Engineer, you will be responsible for managing and monitoring all IT infrastructure and system installations, ensuring efficient operation.Key Responsibilities:Manage and monitor all IT infrastructure and system installations, including configurations,...

  • IT Infrastructure Project Manager

    3 semanas atrás

    São Paulo, São Paulo, Brasil ODATA - An Aligned Data Centers Company Tempo inteiro

    Job Title: IT Infrastructure Project ManagerAt ODATA - An Aligned Data Centers Company, we are seeking a highly skilled IT Infrastructure Project Manager to join our team.Job Summary:The IT Infrastructure Project Manager will be responsible for overseeing the implementation of IT projects across all company environments, with a global reach. This role will...

  • Senior IT Infrastructure Architect

    4 semanas atrás

    São Paulo, São Paulo, Brasil Ci&T Tempo inteiro

    About the RoleWe are seeking a highly skilled Senior IT Infrastructure Architect to join our team at CI&T. As a key member of our infrastructure team, you will be responsible for planning, coordinating, and executing projects related to our client's technology infrastructure.This is a unique opportunity to work with a leading technology company, leveraging...

  • IT Infrastructure Project Manager

    3 semanas atrás

    São Paulo, São Paulo, Brasil ODATA - An Aligned Data Centers Company Tempo inteiro

    Job Title: IT Infrastructure Project ManagerWe are seeking a highly skilled IT Infrastructure Project Manager to join our team at ODATA - An Aligned Data Centers Company.Job Summary:The IT Infrastructure Project Manager will be responsible for leading IT implementation projects across all company environments, with a global reach. This role will manage IT...

  • IT Infrastructure Project Manager

    4 semanas atrás

    São Paulo, São Paulo, Brasil ODATA - An Aligned Data Centers Company Tempo inteiro

    Job Title: IT Infrastructure Project ManagerWe are seeking a highly skilled IT Infrastructure Project Manager to join our team at ODATA - An Aligned Data Centers Company.Job Summary:The IT Infrastructure Project Manager will be responsible for leading IT implementation projects across all company environments, with a global reach. This role will manage IT...

  • IT Infrastructure Analyst

    3 semanas atrás

    São Paulo, São Paulo, Brasil Gympass Tempo inteiro

    Join Our Team as a Midlevel IT Infrastructure AnalystWe are seeking a highly skilled Midlevel IT Infrastructure Analyst to join our IT Back office team in São Paulo, Brazil. As a key member of our team, you will play a critical role in maintaining a secure, efficient, and accessible technology environment for our global workforce.About the RoleAs an IT...