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Chief Medical Information Specialist
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This role plays a pivotal part in the medical information and adverse event reporting landscape.
Key Responsibilities:- To provide timely and accurate responses to customer inquiries regarding medical and safety information, across various communication channels.
- To utilize approved labeling, company standard responses, published literature, and other relevant data to deliver compliant medical/safety information.
- To audit and document adverse events, pregnancy reports, special situation events, and product complaints, ensuring adherence to government regulations and internal policies.
- To maintain exceptional quality standards in all areas of the job, including performing quality checks on Adverse Events, Product Quality Complaints, correspondence, and enquiries logged into Inquiry Handling Systems.
A strong nursing background, excellent communication skills, and the ability to work independently and collaboratively are essential for success in this position. Proficiency in computer applications, including Microsoft Office software platforms and Adobe Acrobat, is also crucial.
