Medical Information Expert

4 semanas atrás

Brasil beBeeMedicine Tempo inteiro
Job Description:

The Medical Information Specialist is a key role within our Contact Center, responsible for providing medical and safety information to external customers while adhering to regulatory requirements, industry standards, and client policies.

This position plays a critical role in the collection and documentation of adverse events, special situation events, and product complaints. It requires excellent communication skills, attention to detail, and the ability to multitask effectively.

Essential Functions Include:
  • Respond to unsolicited customer requests for medical and safety information received via telephone, website/email, letter, fax, and scientific meetings on behalf of our clients.
  • Provide labeled and unlabeled medical/safety information responses in accordance with regulatory requirements and client policies.
  • Accurately identify, document, and report adverse events, pregnancy reports, special situation events, and product complaints in a clear and concise manner per government regulations and company procedures.
  • Ensure tasks are completed within documented deadlines and maintain quality in all areas of the job, including performing quality checks.
  • Formulate and provide accurate responses utilizing approved labeling and company standard responses, published literature, and other data. Assist with writing custom medical information responses utilizing this data.
  • Log all enquiries handled in an accurate, comprehensive, and timely fashion into Inquiry Handling Systems.
Required Skills and Qualifications:
  • Nursing degree (RN/BS/BA/MS) is mandatory.
  • Excellent verbal and written communication skills, including proofreading, professional telephone etiquette, and empathetic customer service skills.
  • Ability to write in a fluent and grammatically correct manner in English.
  • Mother tongue in Brazilian Portuguese.
  • Working knowledge of medical terminology, pathophysiology, pharmacology, regulations, and industry standards.
  • Strong cognitive abilities, including verbal reasoning, critical thinking, and analytical ability.
Benefits:
  • Opportunity to work independently and as part of a team.
  • Highly proficient in computer applications, including Microsoft Office software platforms and Adobe Acrobat.
  • Aptitude to learn other computer systems, including inquiry handling database.
Others:
  • Comply with company and country-specific privacy policies.
  • Adhere to company health and safety policies.

  • Medical information nurse

    4 semanas atrás

    Brasil Safeguard Global Tempo inteiro

    The Multilingual Medical Information Specialist (MIS) position is part of the Pro Pharma Medical Information Contact Center and follows all corresponding regulations, industry standards, and client/internal policies regarding medical information and the collection and documentation of adverse events, special situation events, and product complaints. ...

  • Medical writer subject matter expert

    4 semanas atrás

    Brasil Innodata Inc. Tempo inteiro

    Innodata (NASDAQ: INOD) is a leading data engineering company. With more than 2,000 customers and operations in 13 cities around the world, we are an AI technology solutions provider of choice for 4 out of 5 of the world’s biggest technology companies, as well as leading companies across financial services, insurance, technology, law, and medicine. By...

  • Medical Information Nurse

    4 semanas atrás

    Brasil beBeeNurse Tempo inteiro

    Medical Information Specialist Role ">The Multilingual Medical Information Specialist (MIS) position follows regulations, industry standards, and policies regarding medical information and adverse event collection and documentation. Key Responsibilities Include: • Responding to external customer requests for medical and safety information via various...

  • Bilingual Portuguese Medical Expert

    2 semanas atrás

    Brasil Mercor Tempo inteiro R$60.000 - R$120.000 por ano

    This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.Role DescriptionMercor is seeking native Brazilian Portuguese speakers who are also medical professionals based in Brazil. This role combines your clinical expertise with language mastery, helping train cutting-edge AI models in the healthcare...

  • Remote Medical Expert

    3 semanas atrás

    Brasil Turing Tempo inteiro

    About Turing: Based in San Francisco, California, Turing is the world's leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers...

  • Medical Content Specialist

    4 semanas atrás

    Brasil beBeeMedical Tempo inteiro

    We are seeking a highly skilled Medical Content Specialist to join our team. This role involves creating high-quality, accurate and medically sound content for AI systems. Your expertise will shape the way these systems understand, explain and communicate clinical and biomedical information. Key Responsibilities: Create in-depth explanations of medical...

  • Remote Medical Expert

    2 semanas atrás

    Vitória Brasil Turing Tempo inteiro

    About Turing: Based in San Francisco, California, Turing is the world's leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems.Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who...

  • Medical Sales Representative

    2 semanas atrás

    Brasil Mantell Associates Tempo inteiro

    Mantell Associates is currently partnered with a leading CDMO specializing in gene therapy, who is seeking a driven and technically competent Medical Sales Representative to join its commercial team in Brazil. This is a field-based role focused on building strong relationships, promoting specialized biologic and gene therapy services, and expanding market...

  • Medical Sales Representative

    2 semanas atrás

    Brasil Mantell Associates Tempo inteiro

    Mantell Associates is currently partnered with a leading CDMO specializing in gene therapy, who is seeking a driven and technically competent Medical Sales Representative to join its commercial team in Brazil. This is a field-based role focused on building strong relationships, promoting specialized biologic and gene therapy services, and expanding market...

  • Data Pipeline Expert

    4 semanas atrás

    Brasil beBeeData Tempo inteiro

    Expert Data Pipeline Architect We are seeking a seasoned expert to craft and maintain scalable data pipelines on AWS, ensuring optimal performance, quality, and security. Key Responsibilities: Develop and optimize Extract-Transform-Load (ETL) pipelines with AWS Glue. Collaborate with data scientists and analysts to integrate data from multiple sources and...