
Customer Service Specialist: Technical Support
1 dia atrás
About the Position:
We are seeking a skilled professional to handle customer inquiries and provide technical assistance services.
The ideal candidate will be responsible for responding to customer requests in a timely and professional manner, preparing national and export proposals for spare parts and technical services, and meeting customer needs through excellent communication skills.
- Key Responsibilities:
- Responding to customer inquiries via phone, email or in-person
- Preparing national and export proposals for spare parts and technical assistance services
- Providing technical assistance and support to customers
Requirements:
- Bachelor's degree in administration or related field
- Experience in customer service or a related field
- Knowledge of office software (Word, Excel, PowerPoint)
- English proficiency is an advantage but not mandatory
Preferred Skills:
- Technical knowledge of TOTVs (Microsiga) program
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