Customer Service Specialist: Technical Support

1 dia atrás


Salto, São Paulo, Brasil beBeeSkillful Tempo inteiro R$60.000 - R$114.000
Customer Service Role

About the Position:

We are seeking a skilled professional to handle customer inquiries and provide technical assistance services.

The ideal candidate will be responsible for responding to customer requests in a timely and professional manner, preparing national and export proposals for spare parts and technical services, and meeting customer needs through excellent communication skills.

  • Key Responsibilities:
  • Responding to customer inquiries via phone, email or in-person
  • Preparing national and export proposals for spare parts and technical assistance services
  • Providing technical assistance and support to customers

Requirements:

  • Bachelor's degree in administration or related field
  • Experience in customer service or a related field
  • Knowledge of office software (Word, Excel, PowerPoint)
  • English proficiency is an advantage but not mandatory

Preferred Skills:

  • Technical knowledge of TOTVs (Microsiga) program


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