Lifestyle Manager Premium
3 semanas atrás
Key Responsibilities
As a key member of the Ten Lifestyle Group team, you will be responsible for delivering exceptional member experiences. This includes:
- Engaging with members in an inspiring manner to encourage future use of our services.
- Professionally onboarding members to tailor their experience and ensure they feel connected as an individual.
- Understanding and recording member preferences to personalize interactions and build rapport through various channels.
- Driving the success of our key performance indicators and main metrics.
Requirements
Skills and Qualifications
- Experience in luxury services, preferably as a UHNW travel consultant.
- Higher education in Tourism or related areas.
- Excellent verbal and written communication skills.
- Empathy and ability to connect with members quickly.
- Alignment with Ten's culture, where professionals care about the service we offer.
- Intermediate/Advanced English / Native Portuguese.
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