Assistant Retail Store Manager

2 semanas atrás


São Paulo, São Paulo, Brasil Travis Mathew Tempo inteiro
Assistant Store Manager Opportunity at TravisMathew

TravisMathew is a premium apparel brand that bridges the gap between performance and lifestyle. We're seeking an experienced Assistant Store Manager to support our retail operations, drive sales, and deliver exceptional customer service.

Key Responsibilities
  • Provide a sales and service focus on the floor to achieve sales goals and deliver exceptional customer service.
  • Connect with in-store clients, develop/retain a following of repeat clients to drive sales, and assist in developing and implementing strategies to drive sales and key performance indicators.
  • Assist in recruiting and training a team of support managers and client experience-focused associates, and train and coach team to meet and/or adhere to client service standards and company policies and procedures.
  • Create and manage in-store events, marketing initiatives, and CRM activity to drive and reward repeat business, and implement product and visual merchandising directives and techniques to maximize space and drive sales.
  • Manage inventory control procedures including product receipt, transfers, and returns, and manage and maintain store cleanliness and organization, including front of house and stock space.
  • Foster a work environment focused on teamwork and productivity.
Requirements
  • Proficient in Microsoft Applications, point-of-sale (POS) systems, back-office operations management, and visual merchandising.
  • Ability to recruit, train, manage and develop a team, work effectively and collaboratively with cross-functional teams and stakeholders, make decisions independently, or escalate when applicable, and work non-traditional hours; weekends, evenings, and holidays.
  • Strong written and verbal communication skills.

We invite you to apply if your experience is close to what we're looking for. Experience comes in many forms – skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.

TravisMathew is an Equal Employment Opportunity.


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