Store Operations Manager

4 semanas atrás


São Paulo, São Paulo, Brasil Travis Mathew Tempo inteiro

About TravisMathew

We're a premium apparel brand that's passionate about creating clothes for real life. Our team is dedicated to delivering exceptional service and driving sales in our retail stores.

Job Summary

We're seeking an experienced Assistant Store Manager to support the day-to-day retail operations of our stores. As a key member of our team, you'll be responsible for providing an approachable and efficient sales and service focus on the floor, achieving sales goals, and delivering exceptional customer experiences.

Key Responsibilities

  • Provide exceptional customer service and sales support to drive sales and customer satisfaction.
  • Assist in developing and implementing strategies to drive sales and key performance indicators.
  • Recruit, train, and manage a team of sales associates to meet and exceed sales targets.
  • Manage inventory control procedures, including product receipt, transfers, and returns.
  • Ensure store cleanliness and organization, including front-of-house and stock space.
  • Foster a work environment focused on teamwork and productivity.

Requirements

  • Minimum 3 years' experience in a client service-related capacity.
  • Minimum 2 years' experience in retail store management.
  • Proficient in Microsoft Applications and point-of-sale systems.
  • Ability to work effectively and collaboratively with cross-functional teams and stakeholders.

About Us

We're an Equal Employment Opportunity employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer experiences and driving sales, we'd love to hear from you.


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