Store Operations Coordinator

1 semana atrás


São Paulo, São Paulo, Brasil Burberry Tempo inteiro

Job Purpose: As a Store Operations Assistant at Burberry, you will play a crucial role in supporting the store’s back of house operations. Your passion for the brand and professionalism will drive your success in this position.

Responsibilities:

• Ensure the efficient receipt and handling of stock orders from the hub or warehouse, verifying accuracy and reporting discrepancies.
• Collaborate with the sales team to retrieve stock in a timely manner, including Omnichannel and stock pullback.
• Maintain a tidy back of house area, adhering to Retail Operations and Standards.
• Conduct quality control on all products, reporting any issues to the store lead.
• Support aftersales processes, including alterations, repairs, and personalization, to enhance the client experience.
• Ensure all stockroom equipment is functioning properly, raising concerns through Ask services immediately.
• Perform ad hoc administration tasks, including answering phone calls, responding to customer service inquiries, and liaising with suppliers.
• Assist with events, visual merchandising, stock taking, and other duties as requested by store management.

Personal Profile:

• Excellent organisational skills and attention to detail.
• Effective communication skills, both verbal and written.
• Intermediate computer skills in core Microsoft software.
• Previous experience with SAP is desirable.
• Ability to work well in a team and adapt to a fast-paced environment.

Measures of Success:

• Efficiency of store administration.


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