Dynamic Operations Coordinator
Há 1 mês
Teleperformance is seeking a talented Operations Coordinator to join our team in a dynamic and collaborative environment. As a key member of our operations team, you will be responsible for leading operational teams to ensure the efficiency and quality of services provided.
Key Responsibilities:
- Develop and implement strategies to optimize processes and achieve goals.
- Monitor and analyze performance indicators, identifying areas for improvement and growth opportunities.
- Collaborate with other areas to ensure integration and alignment of operations.
- Stay up-to-date with best management practices and market trends.
Requirements:
- Proven experience as an Operations Coordinator, with solid knowledge in team management and operational processes.
- Desirable experience with Social Media for a complete approach to operations.
- Mastery of Call Center Operational Indicators, with ability to analyze and optimize results.
- Intermediate/advanced knowledge of the Office Package is desirable.
- Availability to work in person in Lapa/SP.
- Advanced or fluent English.
If you are a visionary, results-oriented leader and are ready to be part of an industry-leading company, we encourage you to send your resume to us and join Teleperformance on this exciting journey of growth and success.
Teleperformance is an equal opportunities employer and welcomes applications from people with disabilities.
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