Bilingual Operations Coordinator

3 semanas atrás


São Paulo, São Paulo, Brasil TELEPERFORMANCE Tempo inteiro

Career Opportunity at Teleperformance

We are seeking a talented Operations Coordinator to join our team in a dynamic and collaborative environment. The ideal candidate will have proven experience in team management and operational processes, with a solid understanding of Call Center Operational Indicators.

Responsibilities:

  • Lead operational teams to ensure the efficiency and quality of services provided.
  • Develop and implement strategies to optimize processes and achieve goals.
  • Monitor and analyze performance indicators, identifying areas for improvement and growth opportunities.
  • Collaborate with other areas to ensure integration and alignment of operations.
  • Stay up-to-date with best management practices and market trends.

Requirements:

  • Proven experience as an Operations Coordinator, with solid knowledge in team management and operational processes.
  • Desirable experience with Social Media for a complete approach to operations.
  • Mastery of Call Center Operational Indicators, with ability to analyze and optimize results.
  • Intermediate/advanced knowledge of the Office Package is desirable.
  • Availability to work in person.
  • Advanced or fluent English.

About Teleperformance

Teleperformance is an industry-leading company that offers a dynamic and collaborative work environment. We are committed to providing our employees with the tools and resources they need to succeed.

How to Apply

If you are a visionary, results-oriented leader, please send your resume to us and join Teleperformance on this exciting journey of growth and success.



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