Bilingual Operations Coordinator

Há 13 horas


São Paulo, São Paulo, Brasil Teleperformance Tempo inteiro
Teleperformance Operations Coordinator Opportunity

Are you a visionary leader with a passion for operations management? Do you have a proven track record of success in team management and process optimization? Teleperformance is seeking a talented Operations Coordinator to join our team in São Paulo, Brazil.

Key Responsibilities:
  • Lead operational teams to ensure efficiency and quality of services provided
  • Develop and implement strategies to optimize processes and achieve goals
  • Monitor and analyze performance indicators, identifying areas for improvement and growth opportunities
  • Collaborate with other areas to ensure integration and alignment of operations
Requirements:
  • Proven experience as an Operations Coordinator with solid knowledge in team management and operational processes
  • Desirable experience with Social Media for a complete approach to operations
  • Mastery of Call Center Operational Indicators, with ability to analyze and optimize results
  • Intermediate/advanced knowledge of the Office Package is desirable
  • Availability to work in person in São Paulo, Brazil
  • Advanced or fluent English
About Teleperformance:

Teleperformance is a dynamic and collaborative environment that offers opportunities for growth and development. We are committed to providing excellent service to our clients and customers, and we are looking for talented individuals who share our values and passion for excellence.



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