Service Operations Coordinator
4 semanas atrás
Peak Scientific, a leading manufacturer of laboratory gas generators, is seeking a Service Operations Coordinator to join its vibrant team in São Paulo. Reporting to the LATAM General Manager, this role is responsible for ensuring field service operations in Brazil are delivered to the highest standard.
Key duties include:
Scheduling services and ensuring best planning for service works
Utilizing the CRM to improve overall efficiency of dealing with customer support
Maintaining accurate records and ensuring all documents are updated and filed correctly
Coordinating with Field Service Technicians to ensure they have everything needed for scheduled jobs
Conducting stock counts to ensure service physical and digital controls are matching
Providing monthly stock physical position to match Finance's control
Ideal candidates will have an Administration degree and previous experience in service administration. Proficiency in Portuguese and English is required, as well as the ability to communicate confidently with colleagues and customers.
Peak Scientific is a global market leader in the design, manufacture, and servicing of instrument gas generators for analytical laboratories. With a strong presence in every continent, the company is committed to delivering exceptional service and support to its customers.
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