Digital Transformation Specialist
3 semanas atrás
Company Overview:
Digiu Digital Group is a pioneering technology consultancy company with a distinguished track record spanning over two decades in digital transformation, digital commerce, and customer experience. Our portfolio boasts over 500 digital projects across 15+ countries.
Position Overview:
As a Marketing Analyst at Digiu Digital Group, you will oversee the implementation of a comprehensive CRM platform, integrating sales and marketing functionalities to elevate our operations.
Key Responsibilities:
- Chart the course for the CRM implementation project, setting clear objectives and mobilizing cross-functional teams.
- Establish proactive communication channels with stakeholders, fostering a collaborative environment.
- Conduct comprehensive requirements gathering sessions to inform the configuration and customization of the CRM platform.
- Collaborate with CRM vendors and internal IT teams to drive customization and configuration.
- Oversee the migration of legacy customer data into the new CRM platform, safeguarding data integrity and compliance.
- Develop and deliver comprehensive training programs to empower users to leverage the CRM platform effectively.
- Champion a culture of continuous improvement, monitoring and evaluating CRM platform performance.
Qualifications:
- Bachelor's degree in Marketing, Business Administration, Information Technology, or related field.
- Exceptional communication and interpersonal skills, with a proactive approach to navigating stakeholder dynamics.
- Proactive problem-solving prowess, with a proactive mindset geared towards seizing opportunities and addressing challenges.
- Adaptability and resilience in fast-paced, dynamic environments, with a commitment to delivering excellence under pressure.
Benefits:
- Assistência médica
- Assistência odontológica
- Vale-refeição
- Vale-transporte
Work Schedule:
De segunda à sexta-feira
Turno de 8 horas
Idioma:
Inglês (obrigatório)
Espanhol (obrigatório)
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