Digital Transformation Expert

We are seeking a seasoned Product Lifecycle Management (PLM) expert with extensive experience in PTC Windchill and Dassault Systèmes 3DExperience to support and optimize our enterprise PLM initiatives. The ideal candidate will possess a unique blend of technical configuration, business process leadership, and cross-functional collaboration skills to deliver scalable PLM solutions aligned with our business objectives.

• Key Responsibilities
• Customize and configure Windchill and/or 3DX to meet company-specific requirements.
• Build, update, and manage product data structures to support design and engineering teams.
• Set up and improve change management processes (change requests, notices, approvals).
• Configure and automate approval workflows for efficiency and compliance.
• Modify and support lifecycle steps (draft, concept, design, released) to match internal business processes.
• Integrate Windchill with SAP and other enterprise applications for design data management.
• Suggest improvements for product data/document release processes, managing changes via JIRA.
• Support system upgrades, testing, and technical improvements across global teams.

Business & Functional Leadership

• Lead business and functional resources in the design of efficient enterprise business processes that leverage PLM solutions.
• Facilitate workshops and working sessions to gather requirements, demonstrate software functions, or resolve issues.
• Provide PLM application expertise to stakeholders for roadmap planning and technology evaluation.
• Collaborate with the PLM Support team to ensure alignment on solution direction and strategy.
• Provide high-level solution guidance and act as a change agent to drive adoption.
• Perform cost-benefit analysis, define metrics, and track progress toward business objectives.
• Develop standards, processes, procedures, and training materials to support PLM usage and adoption.
• Analyze and revise existing systems and documentation to identify remediation or improvements.

Stakeholder & Relationship Management

• Act as a trusted advisor with strong customer interfacing skills to communicate solution approaches.
• Build and maintain relationships across business units, vendors, and technical teams.
• Influence stakeholders, build support for PLM initiatives, and manage constructive tension when needed.
• Lead design-related workshops, drive issue resolution, and ensure alignment across functions.

Qualifications & Skills

• 5+ years' experience in PLM products, including at least 3 years in PTC Windchill and 2 years in Dassault Systèmes 3DExperience.
• 6+ years of system analysis and design experience, including enterprise-level application solutions (multi-tier, client/server, database, or web-based).
• Experience with full software development lifecycle (SDLC) and formal project management methodologies.
• Functional expertise in PLM applications; technical domain knowledge is a plus.
• Experience with Windchill 13 preferred.
• Knowledge of BOM Views, MPMLink, Variant Configuration, Options and Variants highly desirable.
• Familiarity with other PTC tools (Creo Parametric, Creo View, Integrity, ThingWorx) beneficial.
• Experience extending the digital thread upstream/downstream from PLM an advantage.
• Strong communication, facilitation, and stakeholder management skills.
• Ability to translate business requirements into functional specifications.
• Willingness to learn, recommend, and apply new technologies.