Business Development Associate

3 semanas atrás


Nova Iguaçu, Rio de Janeiro, Brasil Hong Leong Bank Tempo inteiro
{"title": "Business Channels", "description": "

Job Summary

We are seeking a highly motivated and customer-focused individual to join our Business Channels team as a Business Development Associate. In this role, you will be responsible for providing exceptional customer service, achieving sales targets, and contributing to the overall success of our branch operations.

Key Responsibilities

  • Provide superior customer service to walk-in customers, ensuring high levels of satisfaction and loyalty.
  • Meet and exceed sales targets for specific products, including CASA and FD Book growth, account opening, and cross-selling of PL, Credit Cards, and Portfolio Sales.
  • Learn and utilize I-Pads and other devices to enhance customer service and sales interactions.
  • Assist in calling customers for service and sales interactions, as needed.
  • Carry out branch operations, including sample checking, effective rectification, and transaction processing.
  • Comply with staff rotation guidelines and maintain confidentiality of customer and bank information.
  • Perform other duties as assigned, including branch housekeeping and filing reports.

Requirements

  • Fresh graduates or candidates with relevant work experience are welcome to apply.
  • Related working experience in a financial institution or related field is preferred.
  • Basic banking knowledge, high level of integrity, and excellent service mindset are essential.
  • Professional appearance and courtesy are a must.

About Us

Hong Leong Bank is a leading financial institution in Malaysia, committed to providing innovative banking solutions and exceptional customer service.

", "lang_code": "en"}
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