Business Development Associate
3 semanas atrás
Job Summary
We are seeking a highly motivated and customer-focused individual to join our Business Channels team as a Business Development Associate. In this role, you will be responsible for providing exceptional customer service, achieving sales targets, and contributing to the overall success of our branch operations.
Key Responsibilities
- Provide superior customer service to walk-in customers, ensuring high levels of satisfaction and loyalty.
- Meet and exceed sales targets for specific products, including CASA and FD Book growth, account opening, and cross-selling of PL, Credit Cards, and Portfolio Sales.
- Learn and utilize I-Pads and other devices to enhance customer service and sales interactions.
- Assist in calling customers for service and sales interactions, as needed.
- Carry out branch operations, including sample checking, effective rectification, and transaction processing.
- Comply with staff rotation guidelines and maintain confidentiality of customer and bank information.
- Perform other duties as assigned, including branch housekeeping and filing reports.
Requirements
- Fresh graduates or candidates with relevant work experience are welcome to apply.
- Related working experience in a financial institution or related field is preferred.
- Basic banking knowledge, high level of integrity, and excellent service mindset are essential.
- Professional appearance and courtesy are a must.
About Us
Hong Leong Bank is a leading financial institution in Malaysia, committed to providing innovative banking solutions and exceptional customer service.
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