Technical Support Specialist

3 semanas atrás


São Paulo, São Paulo, Brasil Pacifica Continental Tempo inteiro

At Pacifica Continental, we are seeking a skilled Junior IT Support professional to join our team. The ideal candidate will possess a strong background in computer systems and networks, with the ability to troubleshoot and resolve technical issues efficiently.

Key Responsibilities:

  • Hardware and Software Support: Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners.
  • System Monitoring and Maintenance: Regularly check and maintain computer systems and networks to ensure optimal performance.
  • Technical Support: Provide technical assistance to employees across the company, addressing their IT-related queries and issues.
  • Account Setup and Management: Set up accounts for new users and manage existing ones, ensuring secure access to company resources.
  • Equipment Repair and Replacement: Identify and repair or replace faulty equipment as needed.
  • Asset Management: Update and maintain the asset management system and hardware inventory.
  • Research and Development: Research and identify solutions to software and hardware issues, staying up-to-date with the latest technologies.
  • Hardware Procurement: Coordinate the purchase and deployment of new computer hardware.

Qualification Requirements:

  • Education: Degree in a relevant Technology field.
  • Experience: 1-3 years of relevant working experience in a similar position.

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